Andaz Mayakoba A concept by Hyatt

• The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
• A minimum mandatory hotel-imposed Resort fee of 5% (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
• The state of Quintana Roo will be charging a sanitation tax of $1.56 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

• Check In: 3:00 PM
• Check Out: 12:00 PM

General Policies:

No charge for children 11 and under when sharing room with parents

Kids Stay Free Policy

• Maximum number of children per paid adult: 0
  Maximum child age: 11

Pet Policy

• Pets Allowed: 1 dog allowed per room up to 50 pounds maximum weight. Must follow
  • All pets

Cancun Intl (CUN): 29 miles South

• Year Built: 2016
• Last Renovation: 2016
• Accessible rooms: 11
• All rooms non-smoking: 214
• Connecting rooms or suites: 4
• Double bedrooms: 61
• Floors: 3
• Nonsmoking rooms: 214
• Rooms with internet access: 214
• Single-bedded accommodations: 112
• Suites: 41
• Total rooms: 214
• Total rooms and suites: 214

• 24-hour front desk
• 24-hour room service†
• 24-hour security
• Accessible facilities
• Accessible parking
• Air conditioning
• ATM/Cash machine
• Babysitting†
• Barber shop†
• Beauty shop/salon†
• Bell staff/porter
• Breakfast served in restaurant†
• Buffet breakfast†
• Catering services†
• Child programs†
• Children welcome†
• Children’s nursery†
• Cocktail lounge†
• Complimentary in-room coffee or tea
• Concierge desk
• Continental breakfast†
• Currency exchange†
• Desk with electrical outlet
• Dinner served in restaurant†
• Doctor on call†
• Dry cleaning†
• Early check-in†
• Efolio available to company†
• Exercise gym
• Express check-out†
• Family plan†
• Fire safety compliant
• Free parking
• Front desk
• Full american breakfast†
• Full service housekeeping
• Gift/News stand
• Golf
• Hair dryer
• Hairdresser/barber†
• Health club
• Heated guest rooms
• Heated pool
• High speed internet access for laptop in public areas
• Housekeeping – daily
• Individual Efolio available†
• Interior corridors
• Ironing board
• Jogging track
• Late check-out available†
• Laundry/Valet service†
• Lobby coffee service†
• Lounges/bars
• Lunch served in restaurant†
• Massage services
• Meeting rooms
• Non-smoking rooms available
• On-Site parking
• Outdoor pool
• Parking
• Parking lot
• Pets allowed†
• Photocopy center†
• Pool
• Private bath or shower
• Public address system
• Public area air conditioned
• Room service†
• Sauna
• Secured parking†
• Security
• 2nd lock on guest doors
• Alarms continuously monitored
• Audible alarm smoke detectors in guest rooms
• Audible alarms in hallways
• Audible alarms in public areas
• Auto link to fire station
• Automated External Defibrillator (AED) on-site
• Basic medical equipment on-site
• Building meets all current local, state and country building codes
• Camera monitoring parking area 24 hrs
• Camera recording parking area 24 hrs
• Complies with Local/State/Federal fire laws
• Controlled access to parking
• Dead bolts on guest room doors
• Electronic room key
• Emergency back-up generators
• Emergency evacuation plan
• Emergency exit maps
• Emergency info in room
• Emergency lighting
• Evacuation drills
• Exterior doors (except lobby entrance) require key access at night
• Fire detectors in guest rooms
• Fire detectors in hallways
• Fire detectors in public areas
• Fire extinguishers
• Fire extinguishers in hallways
• First aid available
• Frequency of evacuation drills
• Guest room doors self-closing
• Hard wired smoke detectors
• Lighted parking area
• Lighted walkways
• Parking area attendants
• Patrolled parking area
• Private security available
• Public address system
• Response time (minutes) from fire/police department
• Room windows open
• Safety chains on guest doors
• Security
• Security 24 hours/day
• Smoke detector in public areas
• Sprinklers in guest rooms
• Sprinklers in hallways
• Sprinklers in public areas
• Staff Red Cross certified in CPR
• Staff trained in Automated External Defibrillator (AED) usage
• Staff trained in CPR
• Staff trained in duplicate key issue
• Staff trained in first aid
• U.S. Fire Safety compliant
• Uniformed security
• Ventilated stair wells
• Video cameras at entrance
• Video cameras in public areas
• Video surveillance monitored 24 hrs a day
• Video surveillance of parking
• Video surveillance recorded 24 hrs a day
• Viewports in guest room doors
• Visual alarms in hallways
• Visual alarms in public areas
• Well lighted exit signs
• Shoe shine stand†
• Spa
• Sundry/Convenience store
• Tennis court†
• Translation services†
• Transportation†
• Transportation services – local area†
• Valet cleaning†
• Valet parking
• Valet same day dry cleaning†
• Wakeup service
• Water sports
• Wireless internet connection in public áreas

Please contact us for Wedding Information…

• Copier†
• High Speed Internet Connection
• LCD/Projector†
• Meeting Facilities†
• Meeting/Board Rooms†
• Overhead Projector†
• Whiteboard†
• Wireless Connectivity
• Wireless Internet Connection

• Accessible room
• Air conditioning
• Air conditioning individually controlled in room
• Alarm clock
• All news channel
• AM/FM radio
• Balcony/Lanai/Terrace
• Bathrobe
• Bathroom amenities
• Cable television
• Ceiling fan
• CNN available
• Coffee/Tea maker
• Color television
• Complimentary high speed internet in room
• Connecting rooms
• Converters/ Voltage adaptors
• Copier
• Cordless phone
• Cribs
• Desk
• Desk with electrical outlet
• Desk with lamp
• Double beds
• Dual voltage outlet
• Electrical adaptors available
• Extra adult charge†
• Extra child charge†
• Extra child charge for rollaway use†
• Extra person charge for rollaway use†
• Fire alarm
• Fire alarm with light
• Free movies/video
• Hairdryer
• High speed internet access fee†
• High speed internet connection†
• High speed wireless
• Iron
• Ironing board
• Maid service
• Minibar
• Multi-line phone
• Newspaper
• Non-smoking
• Pets allowed
• Private bathroom
• Remote control television
• Safe
• Self-controlled heating/cooling system
• Shower
• Shower only
• Single bed
• Smoke detectors
• Spare electrical outlet available at desk
• Speaker phone
• Telephone
• Telephones with message light
• Two-line phone
• Voice mail
• Wake-up calls
• Wireless internet connection

• Accessible room
• Air conditioning
• Air conditioning individually controlled in room
• Alarm clock
• All news channel
• AM/FM radio
• Balcony/Lanai/Terrace
• Bathrobe
• Bathroom amenities
• Cable television
• CNN available
• Coffee/Tea maker
• Color television
• Complimentary high speed internet in room
• Connecting rooms
• Converters/ Voltage adaptors
• Copier
• Cordless phone
• Cribs
• Desk
• Desk with electrical outlet
• Desk with lamp
• Double beds
• Dual voltage outlet
• Electrical adaptors available
• Extra adult charge†
• Extra child charge†
• Extra child charge for rollaway use†
• Extra person charge for rollaway use†
• Fire alarm
• Fire alarm with light
• Free movies/video
• Hairdryer
• High speed internet access fee†
• High speed internet connection†
• High speed wireless
• Iron
• Ironing board
• Maid service
• Minibar
• Multi-line phone
• Newspaper
• Non-smoking
• Pets allowed
• Private bathroom
• Remote control television
• Safe
• Self-controlled heating/cooling system
• Shower
• Shower only
• Single bed
• Smoke detectors
• Spare electrical outlet available at desk
• Speaker phone
• Telephone
• Telephones with message light
• Two-line phone
• Voice mail
• Wake-up calls
• Wireless internet connection

Casa Amate

Gourmet Latin American inspired signature restaurant with creative and inspiring mixology bar.

• Cuisine: International
• Type: Full service
• Service Type: Full service
• Meals: Brunch, Dinner
• Attire: Casual

Cocina Milagro

Poolside all day dining restaurant with energetic environment featuring a variety of international cuisine & food stations.

• Cuisine: International
• Type: Full service
• Service Type: Full service
• Meals: Breakfast, Dinner, Lunch
• Attire: Casual

Sotavento

Relax in a casual ambiance while tasting an array of Mediterranean delicacies such as fresh seafood, daily chef specials, light salads and a variety of desserts.

• Cuisine: Seafood
• Type: Full service
• Service Type: Full service
• Meals: Dinner, Lunch
• Attire: Casual

Tinta del Pulpo

A fun poolside restaurant with ocean views serving a variety of tacos, ceviche and other casual Mexican cuisine.

• Cuisine: Mexican
• Service Type: Full service
• Meals: Breakfast, Dinner, Lunch
• Attire: Casual

VeganBar

Offering a variety of healthy juices and smoothies during the day and a selection of fresh and seasonal vegan dishes for lunch.

• Cuisine: Vegetarian
• Type: Fast food
• Service Type: Take out
• Meals: Lunch
• Attire: Casual

• Boating†
• Cardiovascular exercise†
• Children’s program, onsite†
• Golf†
• Health club†
• Jogging trail†
• Nature preserve trail†
• Outdoor pool†
• Pool†
• Sauna†
• Snorkeling†
• Spa†
• Tennis court†
• Weightlifting†

• Chichen Itza: 118 miles West
• Playa del Carmen Quinta Avenida: 6 miles South
• Rio Secreto: 11 miles South
• Tulum: 44 miles South
• Xcaret: 11 miles South
• Xel Ha: 35 miles South
• Xplor: 11 miles South
• Restaurants

2nd Night is Free! Non-refundable Rate – No cancellations or changes allowed.

Guests will receive:

• 2nd night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

3rd Night is Free! Non-refundable Rate – No cancellations or changes allowed.

Guests will receive:

• 3rd night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

4th Night is Free! Non-refundable Rate – No cancellations or changes allowed.

Guests will receive:

• 4th night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

5th Night Free with Breakfast for 2!

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

5th Night is Free! Non-refundable Rate – No cancellations or changes allowed.

Guests will receive:

• 5th night free.

Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Advance Purchase – Special Discounted Rate! Non-refundable Rate-No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Advance Purchase – Special Discounted Rate.

.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Advance Purchase – Special Discounted Rate.

.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Advance Purchase – Special Discounted Rate.

.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Advance Purchase – Special Discounted Rate.

.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Inclusions!

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Daily Breakfast for 2 in Cocina Milagro Included!

Guests will receive daily breakfast in Cocina Milagro for up to two people per room per day.

Important information:Redemption information will be provided at check-in. No meal substitutions allowed. Breakfast does not include alcoholic beverages. Offer not valid for Room Service.Gratuity is not included. Offer has no cash value. Offer not valid with groups/conventions and may not be combined with other promotional offers.

No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Every 3rd Night is Free.

Guest will receive every 3rd Night free.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Every 4th Night is Free.

Guests will receive: Every 4th night free.

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.

Every 5th Night is Free.

Guests will receive: Every 5th night free.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Limited Time Offer! Subject to cancel penalty upon booking. No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Limited Time Offer.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Limited Time Offer.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Limited Time Offer.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Limited Time Offer.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save 15%! Non-refundable Rate – No cancellations or changes allowed

Discount is reflected in vacation price.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save 20%! Non-refundable Rate – No cancellations or changes allowed

Discount is reflected in vacation price.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save 25%! Non-refundable Rate – No cancellations or changes allowed

Discount is reflected in vacation price.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.

Please refer to the hotel advisory for specific penalty.

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.

Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.

Please refer to the hotel advisory for specific penalty.

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.