• Check In: 3:00 PM
• Check Out: 12:00 PM
• Minimum Check-In Age: 18

General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policy –  Bookings traveling in the months of March and April will be subject to the following conditions:
– The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
– In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

Spring Break Groups Policy: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
– Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
– Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

• Pets Not Allowed

• Punta Cana, Dominican Republic (PUJ): 30 miles

• 24-hour front desk
• Accessible facilities
• Complies with Local/State/Federal laws for disabled
• ATM/Cash machine†
• Babysitting†
• Baggage hold
• Bell staff/porter
• Children programs
• Children welcome
• Children’s play area
• Complimentary wireless internet
• Concierge desk
• COVID test onsite
• Elevators Not Available
• Exercise gym
• Free parking
• Golf
• Laundry/Valet service†
• Meal Plan Type: All Inclusive
• Nightclub
• Non-smoking rooms available
• Pool
• Poolside snack bar
• Safe deposit box
• Sauna
• Shopping mall†
• Spa†
• Tennis court
• Tour/sightseeing desk
• Wakeup service
• Water sports†

Various Lounges/Bars

– El Cayuco
– Los Bohios
– Siboney
– La Yola

Various Restaurants

– Los Haitises, Buffet-style
– La Coupule,  Gourmet
– La Dorada, Mediterranean
– Hashiru, Japanese
– Jambalaya, Cajun
– Los Bohios, Steakhouse

Guests are allowed to use the restaurants in the adjoining resorts. Consult with the hotel upon arrival for policies and restrictions.

• Billiards
• Children’s pool
  This resort has a kids splash park.
• Children’s program, onsite
  STAR CAMP:Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.

  · Discover the inner artist by working with clay.

  · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.

  · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.

  · Learn how to get a hard-boiled egg into a bottle or experiment with colors.

  · Summer classics like darts, capture the flag or Olympic-style events.

  Monkey Star camp – 4-7 years old, Dolphin Star camp – 8-12 years old, Eagle Star camp – 13-17 years old

  STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

  Star Camp Shows:

  On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights

  What’s New!

  Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show

• Direct access to a beach
• Fitness center on-site
  This resort has a Fit & Fun Fitness Program.
• Gambling†
  Spend an entertaining evening among various games like Black Jack, Poker, Roulette and Slot Machines (bar is included).
• General
  Activities include:Aerobics
  Yoga
  Shooting tournaments
  Archery
  Basketball
  Cycling
  Billiards
  Bocce
  Football
  Gymnastics
  Table tennis
• Golf location (onsite/nearby)†
  The 18-hole P.B. Dye golf course is nearby.
  • Golf Carts
• Motorized Water Sports†
  For an additional fee, take diving lessons at a CDC PADI GOLD PALM RESORT diving center run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
• Nightclubs
• Non-Motorized Water Sports
  Activities include:Kayaking
  Windsurfing
  Beach volleyball
  Catamarans
  Aqua gym
  The scuba clinic
  Snorkeling
• Pool
  There are 2 pools on-site including kids splash park.
• Sauna
• Shopping†
• Spa†
• Steam bath
• Teen programs†
  – Teens disco- Eagle Star camp – 13-17 years old
• Tennis court
• Available equipment

• On-site Entertainment