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Riviera Maya
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The Iberostar Paraíso del Mar is a family hotel located in Playa Paraíso, between Playa del Carmen and Puerto Morelos, along Mexico's beautiful Mayan Riviera. With its grand, impressive Mexican decor, this luxurious Colonial-style resort will leave you in awe as soon as you step in to the reception area. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.

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Destination
Riviera Maya Discover Riviera Maya
Iberostar Paraiso del Mar
All Inclusive

Carretera Chetumal KM 309  Playa Paraiso, Playa Del Carmen, QR  MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
  • BOOK NOW
The Iberostar Paraíso del Mar is a family hotel located in Playa Paraíso, between Playa del Carmen and Puerto Morelos, along Mexico’s beautiful Mayan Riviera. With its grand, impressive Mexican decor, this luxurious Colonial-style resort will leave you in awe as soon as you step in to the reception area. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.
Hotel Advisories
  • SPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
  • The state of Quintana Roo will be charging a sanitation tax of $1.64 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 13
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Transportation
  • Cancun International Airport (CUN): 22 miles
Hotel Amenities
  • All-inclusive meal plan
  • Babysitting
  • Beachfront
  • Casino
  • Child programs
  • Disco
  • Golf, Offsite
  • Ironing Amenities (On Request)
  • Jacuzzi
  • Liquor store
  • Medical Facilities Service
  • Meeting rooms
  • Parking
  • Pool
  • Restaurant
  • Spa
  • Tennis court
  • Wireless internet connection in public áreas
Premium Room

Effective (06/02/2023) Formerly Double

Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Premium Near Pool
Effective (06/02/2023)Formerly Double Near Pool
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Junior Suite Near Pool
Effective (06/02/2023) Formerly Junior Suite
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Two Bedroom Family

Bedding: 1 King bed and 2 double beds.

Bedding requests are not guaranteed and are based on availability at time of check-in

Occupancy limits: 6 total.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • Wireless internet connection
Junior Suite Ocean Front
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Junior Suite Ocean Front Beach Access
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Penthouse Suite Ocean Front
Effective (06/02/2023) Formerly Suite Presidential

Bedding : a king bed or rollaway beds available on request.

Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 4 adults.
Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Telephone
  • TV
  • Wireless internet connection
DOUBLE PROMO ROOM

Bedding: 1 King or 2 Double Bed

*Bedding requests are not guaranteed and are based on availability at time of check-in

Occupancy Limits: 4 adults, 2 children,  4 Total including Infants

Children 3-16 are surcharged.

Occupancy Limits: 3 adults, 2 children,  4 Total including Infants – effective from Nov 1st, 2022

Double rooms come equipped with every amenity you’ll need to make sure your Caribbean vacation is truly unforgettable. Relax on your private balcony overlooking the jungle that surrounds the hotel as you decide in which of the many restaurants you’d like to have dinner, which sunbathing spot on the beach is best to place your towel or which of the entertainment team’s activity excites you most.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Coffee/Tea maker
  • Hairdryer
  • Telephone
  • TV
  • Wireless internet connection
PREMIUM ROOM
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Coffee/Tea maker
  • Safe
  • Widescreen TV
  • Wireless internet connection
PREMIUM ACCESSIBLE ROOM
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Coffee/Tea maker
  • Safe
  • Widescreen TV
  • Wireless internet connection
PREMIUM PROMO ROOM
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Coffee/Tea maker
  • Safe
  • Widescreen TV
  • Wireless internet connection
PREMIUM TROPICAL VIEW
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Coffee/Tea maker
  • Safe
  • Widescreen TV
  • Wireless internet connection
PREMIUM NEAR POOL
Bedding :  1 King Bed or two double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 adults and 1 child.
Room Amenities
  • Air conditioning
  • Ceiling fan
  • Coffee/Tea maker
  • Safe
  • Widescreen TV
  • Wireless internet connection
Onsite Dining

El Faro

This casual lunch buffet features wonderful Mexican appetizers.

Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Attire: Casual / Formal

El Mercado Buffet

The El Mercado Buffet offers eclectic, international fare by day, while showcasing the most delicious, authentic Mexican dishes for dinner.

  • Attire: Casual / Formal

El Rodizio

Ignite your taste buds with our Brazilian cuisine and savor an unforgettable dining experience.

Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Attire: Casual / Formal

La Dorada

Enjoy a wonderful presentation of the flavors of the Mediterranean in all their glory.

Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Attire: Casual / Formal

Star Rock Café

A variety of American favorites are presented here to satisfy all of your cravings!

Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • Attire: Casual

Trattoria by El Faro

If you are looking for savory, authentic Italian offerings, then you have come to the right place. A rich and delicious dinner awaits all guests.

Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Attire: Casual / Formal

Various Bars / Lounges

– El Kiosko Beach Grill

– El Puente Ice-cream Saloon

– Galaxy Discotheque

– La Cupula Lobby Bar

– La Perla Pool Bar

– Theatre Bar

Onsite Recreation
  • Children’s program
    STAR CAMP:
    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
    · Record short films, become a journalist, publicist or the stars of an improvised video.
    · Discover the inner artist by working with clay.
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors.
    · Summer classics like darts, capture the flag or Olympic-style events.
    Monkey Star camp – 4-7 years old, Dolphin Star camp – 8-12 years old, Eagle Star camp – 13-17 years old
    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
    What’s New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Pool
  • Sailing
  • Teen programs
    – Teens disco
    – Eagle Star camp – 13-17 years old
Receive up to $500 in resort coupons to enhance your stay.(Travel Dates: Now – 12/31/9999)

Receive up to $500 in resort coupons to enhance your stay.

Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort Credits do not apply to group bookings.  The coupon only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.

Note-Due to COVID some amounts and services have changed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Riviera Maya

The Iberostar Paraíso del Mar is a family hotel located in Playa Paraíso, between Playa del Carmen and Puerto Morelos, along Mexico's beautiful Mayan Riviera. With its grand, impressive Mexican decor, this luxurious Colonial-style resort will leave you in awe as soon as you step in to the reception area. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.

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Iberostar Paraiso del Mar

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Riviera Maya

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