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An all inclusive resort surrounded by natural beauty. The hotel Occidental at Xcaret Destination is an All inclusive hotel located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience.

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Destination
Riviera Maya Discover Riviera Maya
Occidental at Xcaret
All Inclusive

77710 Playa del Carmen Solidaridad  Quintana Roo, QR 77710 MEXICO

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  • Hotel Details
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An all inclusive resort surrounded by natural beauty.

The hotel Occidental at Xcaret Destination is an All inclusive hotel located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience.

This stunning complex has 765 rooms and suites with terraces or balconies that are surrounded by lush gardens.

It also features riverbed formations, 7 swimming pools and a private beach with soft, white sand and tropical palm trees.

Plus, the restaurants at the hotel are designed to meet the needs of all our guests. With 11 bars, including the nightclub, and 11 restaurants, guests have the freedom to choose between a snack, an informal or gourmet lunch, or a candle-lit dinner with their partner, among many other possibilities.

This magnificent resort is located near the Xcaret eco-archaeological park and offers a great day out for the family, with over 40 cultural attractions and exhibitions on Mexico’s art and tradition.

Royal Level Occidental at Xcaret Destination is a boutique hotel within the complex.

For guests looking for an even more luxurious and sophisticated experience with a private area and personalised service. Wi-Fi and room service included, among others.

Location: Quintana Roo
Hotel Advisories
  • Important Information For Our Guests – Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Important Information For Our Guests – Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY * 100 DOUBL rooms IN HOUSE maximum for student groups at any given time * 25 years old and under are considered “students’ for any given time * Minimum age required for check-in is 18. * A refundable deposit of $200/per person (cash or credit card) is required. *Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
  • STUDENT GROUP POLICY * 100 DOUBL rooms IN HOUSE maximum for student groups at any given time * 25 years old and under are considered “students’ for any given time * Minimum age required for check-in is 18. * A refundable deposit of $200/per person (cash or credit card) is required. *Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • The hotel is implementing the reservation scheme for their specialty restaurants according to the number of nights of lodging of each reservation. The above in order to ensure a better service and logistics of guest service.
  • The state of Quintana Roo will be charging a sanitation tax of $2.50 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.
Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun International Airport (CUN): 30 miles
Property Information
  • Year Built: 2002
  • Last Renovation: 2016
  • Accessible rooms: 8
  • Floors: 3
  • Total romos: 765
Hotel Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine
  • Babysitting, Offsite
  • Bell staff/porter
  • Business services
  • Children programs
  • Children welcome
  • Children’s play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite
  • Housekeeping – daily
  • Internet services
  • Laundry/Valet service
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Sauna
  • Shopping mall
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Video games
  • Wakeup service
  • Water sports
  • Wireless internet connection in public areas
Wedding Services

Please contact us for Wedding Information…

Business Services
  • Business Services
  • Internet Access
Deluxe

Bedding: 2 double beds or 1 king bed –  based on availability, requests are not guaranteed.

Occupancy limit: 3 Adults, 3 Children, total 4

Surrounded by beautiful gardens our deluxe rooms are spacious and offer a terrace or balcony.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Junior Suite

Bedding: 2 doubles or 1 king bed –  based on availability, requests are not guaranteed.

Occupancy limit: 3 Adults, 2 Children, total 3

Designed with exclusive details to make the stay a unique experience.  Reservations must be made in advance with concierge.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Royal Level Luxury

Bedding: 2 doubles

Occupancy limit: 3 Adults, 3 Children, total 4.

A boutique resort within a resort, guests staying in the Royal Level enjoy access to exclusive amenities and VIP services providing an elevated luxury vacation experience including; VIP Check in, exclusive private Royal Level lounge, exclusive Royal Level restaurant, pool and solarium area with Concierge service to assist with restaurant and spa reservations.

Private VIP check in and check-out
Exclusive a la carte Royal Level restaurant
VIP bath amenities
Plate of fruit in the room upon arrival
Dedicated Concierge service
Exclusive Royal Level pool and whirlpool
Nightly turndown service
Room Service included
Wi-Fi included and exclusive Royal Level Lounge with complimentary Internet and PC Stations.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • CD player
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
  • Video on demand
  • Wireless internet connection
Deluxe Concierge

Bedding: 2 doubles, or 1 king bed – based on availability, requests are not guaranteed.

Occupancy limit: 3 Adults, 3 Children, total 4.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Junior Suite Concierge

Bedding: 2 doubles, or 1 king bed – based on availability, requests are not guaranteed.

Occupancy limit: 3 Adults, 2 Children, total 3.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Royal Level Suite

Bedding: The bedroom as 1 king bed or 2 double Beds (subject to availability)

Occupancy limit: 3 Adults, 3 Children, total 4.
Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Onsite Dining

D’ Oriental

A la carte gourmet Asian restaurant. Serves dinner. Resort wear required.

El Lago

Snack Bar. Serves lunch.

El Pescador

A la carte seafood delicacies. Serves dinner. Resort wear required.

Kids Club

Catering to the little guys. Serves lunch.

La Hacienda

A la carte authentic Mexican culinary specialties. Serves dinner. Resort wear required.

La Piazza

Pizzeria. Serves dinner. No reservations are required.

Le Buffet

International buffet-style dining. Serves breakfast, lunch, and dinner (theme nights featured during dinner service).

Los Olivos

A la carte Mediterranean and Italian restaurant. Serves dinner. Resort wear required.

Paco’s Tacos

Traditional casual Mexican fare. Serves dinner. No reservations are required.

Sonora Grill

A la carte Mexican Steakhouse. Serves dinner. Resort wear required.

The Royal Level Restaurant

A la carte dining. Serves breakfast, lunch, and dinner. Open to Royal Level guests only.
Guests reserving a Royal Level category will receive unlimited A la carte dinner reservations during their stay.

Various Lounges/Bars

Quench your thirst at 10 bars and lounges on the grounds of The Occidental at Xcaret Destination resort, serving exotic tropical cocktails and all your favorite beverages.

Onsite Recreation
  • Animal watching
    On-site Dolphinarium with tours.
  • Children’s pool
    There is 1 children’s pool on-site.
  • Children’s program, onsite
    Kids Club with supervised activities for children ages 4-12.
  • Direct access to a beach
  • Diving
    On-site dive shop offering a variety of dive trips ($).
  • Fitness center on-site
  • Motorized Water Sports
  • Non-Motorized Water Sports
  • Pool
    Seven freshwater swimming pools with drink service, including the kids club pool and the salt-water pool for adults only.
  • Sauna
  • Spa
  • Steam bath
  • Tennis court
    There are 3 lit tennis courts on-site.

    • Available equipment
    • Rental information
Offsite Recreation
  • Golf
    Golf course located within 10 miles of property.
Enjoy unlimited xcaret xperience inclusions.(Travel Dates: Now – 12/31/2050)

Enjoy unlimited xcaret xperience inclusions.

Unlimited Xcaret Xperience PACKAGE:

• Welcome Cocktail.
• In – room robes & slippers during the whole stay.
• Bottle of mezcal and fruit plate in the room.
• Complimentary mini-bar (daily refill).
• All day unlimited Access and multi-entrance to Xcaret Park during the whole stay.
• 10% off in souvenir shopping stores at Xcaret Park (Restrictions might apply).
• 30% off 80-minute “WAYAK” special Mayan massage in the spa of the Hotel (Not combinable with
other promotions).
• $770 USD resort discount to be used towards extra services at the hotel and Xcaret Park.

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Riviera Maya

An all inclusive resort surrounded by natural beauty. The hotel Occidental at Xcaret Destination is an All inclusive hotel located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience.

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      Occidental at Xcaret

      Destination
      Riviera Maya

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