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Cozumel
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A fantastic resort located in heaven on earth! Occidental Cozumel is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel. Visiting this idyllic island in the Mexican Caribbean, just a 45 minutes ferry journey from Playa del Carmen, is something you should do at least once in your lifetime. Beyond that, visiting an all-inclusive resort that is set amongst nature, with mangroves, tropical gardens, and stunning white-sand beaches, is a truly unbeatable experience.

What's included

Destination
Occidental Cozumel
All Inclusive

KM 16.6 Carretera Sur, El Cedral, San Francisco, Palancar  Cozumel, QR 77600
MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
  • BOOK NOW
A fantastic resort located in heaven on earth!
Occidental Cozumel is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel.
Visiting this idyllic island in the Mexican Caribbean, just a 45 minutes ferry journey from Playa del Carmen, is something you should do at least once in your lifetime. Beyond that, visiting an all-inclusive resort that is set amongst nature, with mangroves, tropical gardens, and stunning white-sand beaches, is a truly unbeatable  experience.
The hotel’s marine surroundings make it one of the top 5 scuba destinations in the world, and the resort is fully prepared to provide diving enthusiasts with everything they need to enjoy swimming amongst the dolphins and sea turtles. It also offers a wide range of other sports such as kayaking, sailing, snorkeling, and water polo, as well as facilities such as 3 pools, a spa, gym, beach club, and 7 restaurants.
And if that’s not enough, it is also the perfect place for a couples vacation as it offers a wide variety of romantic arrangements, or a family vacation as the resort features a kid’s club and a pool just for children.
There is also an even more luxurious and sophisticated experience writing for you at the Royal Level at Occidental Cozumel. Offering exclusive services, this boutique hotel is located within the magnificent Occidental Cozumel resort.
Location: Beach
Hotel Advisories
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.

Transfer Policy – 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun International Airport (CUN): 60 miles
  • Cozumel International Airport (CZM): 15 miles
Property Information
  • Cancun International Airport (CUN): 60 miles
  • Cozumel International Airport (CZM): 15 miles
Hotel Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children’s play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping – daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Wedding Services†
  • Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.
Business Services
  • Internet Access†

Deluxe

View: Garden View

Bedding: 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits – 3 adults, 3 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Super Saver

Bedding – 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits – 3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 – 12 are surcharged.

Deluxe Concierge

View: Garden

Bedding: 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits – 3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Royal Level Luxury

View: Garden

Bedding: 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits – 3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Deluxe Romance

View: Garden

Bedding: 1 king bed or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits  3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Royal Level Junior Suite

Bedding: 1 King bed

Occupancy limits – Max Adults 2, child 1, Total 3

The Royal Level Junior Suites, measuring 78 m2, are spacious and elegant rooms located on the 3rd floor. The rooms feature a fully equipped living room and a master bedroom with a king size bed and a full bathroom.
They stand out for belonging to the exclusive Royal Level, which features a number of unique services designed for the most discerning guests, such as premium amenities, a full bathroom, a living room and a minibar that is restocked daily.
Onsite Dining

Beach Club

Snack bar serving late morning snacks and lunch.

La Carreta

Gourmet restaurant serving A la carte breakfast, lunch and dinner.

*Restaurant exclusive for Royal Level Guests

  • Attire: Men should wear long pants and closed shoes

La Piazza

Pizzeria serving late night snacks.

La Posada

Buffet, serving breakfast and dinner.

Los Olivos

Offering Mediterranean cuisine for a fine a la carte dinner. Reservations required.

  • Attire: Long pants for gentlemen

Mexico Lindo

Offers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.

Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.

Various Lounges/Bars

– Lobby Bar
– Relax Bar (adults-only) and Pool Bar
– Beach Club Bar
– La Mision Bar and Disco

Onsite Recreation
  • Children’s pool
    There is 1 children’s pool on-site.
  • Children’s program, onsite
    Activity programs for children with a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub.
  • Motorized Water Sports†
    – Jet Ski
    – Parasailing
  • Non-Motorized Water Sports
    – Snorkeling
    – Sailing
    – Kayaking
    – Windsurfing
    – Water polo
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 lit tennis courts onsite.

    • Available equipment
Offsite Recreation
  • Golf†
    A golf course is located within 15 miles of the property.
Onsite Attraction
  • On-site Entertainment
    Mexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
Offsite Attraction
  • Chankanaab Park: 5 miles
  • El Cedral Arqueological Zone: 5 miles
  • Punta Sur Park: 15 miles
  • San Gervasio Archeological Zone: 15 miles
  • Other Local Attractions
    The Tequila Factory, The Discover Mexico museum, etc.
Honeymoon Amenities(Travel Dates: Now – 12/22/2022)

Honeymoon Amenities

Guests celebrating a Honeymoon will receive the following amenities:
• Special check-in at the Guest Service desk
• In-room breakfast (once per stay, upon request)
• Special announcement of the couple at the show by our activities team
• 10% off massage service
To receive this offer, just enter “”Honeymooners”” in the Special Service Request section during check out or call our Customer Care Center and we will be happy to make the notation for you.
Important information: Proof of marriage must be provided at check-in. Offer subject to availability and can be withdrawn at any time without prior notice and certain restrictions may apply.

Valid Booking Dates:Now – 12/22/2022

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/22/2022)

All Inclusive Amenities

“The all inclusive program includes the following:
• Pool and beach activity programs
• 7 restaurants
• Nightly shows and entertainment
• Non-motorized water sports
• Scuba clinics at pool
• 2 tennis courts
• Kids Club from 4 to 12 years old with supervised activities
• 3 swimming pools
• Fitness center, hydro massage hot tub and sauna
Important information: Some restrictions may apply.”

Valid Booking Dates:Now – 12/22/2022

Applicable promotions will display with your room selection. Some restrictions may apply.

Concierge Amenities(Travel Dates: Now – 12/22/2022)

Concierge Amenities

“Guests who book our Deluxe Concierge category will receive the following:
• Concierge service
• Fruit plate
• Wine bottle (upon arrival)
• Bathrobe and slippers
• 10% discount in spa treatment
Important information: Some restrictions may apply for spa treatment. Redemption information will be provided by the hotel at check-in.”

Valid Booking Dates:Now – 12/22/2022

Applicable promotions will display with your room selection. Some restrictions may apply.

Romance Amenities(Travel Dates: Now – 12/22/2022)

Romance Amenities

Guests who book our Deluxe Romance category will receive the following:
• Strawberries with chocolate and sparkling wine bottle (upon arrival)
• Bathrobe and slippers
• 1 hour massage per couple (30 min per person)
• Breakfast in bed (reservation required)
• Romantic dinner (reservation requred)
• Night courtesy
• 10% discount in spa treatment
• Surprise gift
Important information: Some restrictions may apply for spa treatment. Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/22/2022

Applicable promotions will display with your room selection. Some restrictions may apply

Royal Level Amenities(Travel Dates: Now – 12/22/2022)

Royal Level Amenities

Guests who book our Royal Level Luxury category will receive the following:
• Access to exclusive a-la-carte restaurant for breakfast, lunch, and dinner
• In-room Wi-Fi access
• Exclusive hydro massage pool
• Private desk and dedicated concierge service to assist with restaurant, excursion, and spa reservations
• Business center with internet access
• 24 hour room srevice
• Preferential a la carte restaurant reservations
Important information: Some restrictions may apply. Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/22/2022

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Cozumel

A fantastic resort located in heaven on earth! Occidental Cozumel is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel. Visiting this idyllic island in the Mexican Caribbean, just a 45 minutes ferry journey from Playa del Carmen, is something you should do at least once in your lifetime. Beyond that, visiting an all-inclusive resort that is set amongst nature, with mangroves, tropical gardens, and stunning white-sand beaches, is a truly unbeatable experience.

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      Occidental Cozumel

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      Cozumel

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