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Riviera Maya
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This is a Beachfront All-inclusive Resort with 910 lavish suites including 124 Swim-up Suites with direct access to the pool | 334 The Reserve Suites and four Presidential Suites | New Concept: THE RESERVE with dedicated areas for Everyone and for Adults Only

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Riviera Maya Discover Riviera Maya
Paradisus Playa del Carmen
All Inclusive

5ta Avenida Equina Calle 88 Norte  Playa del Carmen, QR  MEXICO

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  • Hotel Details
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This is a Beachfront All-inclusive Resort with 910  lavish suites including 124 Swim-up Suites with direct access to the pool  | 334 The Reserve Suites and four Presidential Suites |  New Concept: THE RESERVE with dedicated areas for Everyone and for Adults Only  | Two Sparkling free-form swimming pool with swim-up bar and pool side grill | Fitness center | YHI Spa ($) | El Zocalo, the heart of Paradisus Playa del Carmen, featuring 14 restaurants including “SAL”-Steak Cave ($) and 11 bars | A wide array of non-motorized land and watersports | Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities | New Waterpark and splash pad for the kids | Life-enriching Experiences | Pristine white sand beach | Day and night-time entertainment
Paradisus Playa del Carmen is an all-inclusive  luxury playground catering to adults and children alike. The resort is located along the Riviera Maya’s prestigious Playa del Carmen enclave on Mexico’s eastern shore renowned for pristine white sand beaches and turquoise waters, 45 minutes from Cancun International Airport (CUN).
Just steps from extraordinary beaches & attractions: Playa del  Carmen’s 5th Avenue, Xcaret, Akumal, Xel-ha, and Xplor.
 Our extensive features, options and services come with a Guest Experience Manager, or Concierge to help you navigate so you are free to roam and relax.
 
The Reserve at Paradisus by Melia Playa del Carmen
An immersive vacation experience for adults, families, and groups. The Reserve offers exclusive opportunities for guests to reconnect and create everlasting memories.
PREFERENTIAL BENEFITS OF THE RESERVE:
Paradisus Kids Kit check-in gift, Discreet, effective assistance of a personalized concierge throughout the stay, Kid’s and Teen’s activities menu, Bathrobes and slippers for adults,  Kid’s bathrobes and mini slippers in closet, Kid’s bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), Luxury bathroom amenities for adults, In-room activities menu, Kid’s drinks in the minibar, PlayStation® & Xbox on request, Nightly turndown with milk and cookies, Pillow menu for the adults, YHI Moves (exclusive gym area) for The Reserve, Private pool with Swim Up bar, Nespresso® coffee maker, Private massage cabin ($), Private beach area, Exclusive Olio Restaurant, Exclusive La Palapa Restaurant for Adults Only, Exclusive areas for Adults Only including Check-in/out, Bar, Pool and Beach Area.
Location: Playa del Carmen – Beach
Hotel Advisories
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • A minimum mandatory Environmental Tax of $20.00 pesos (approximately $1.00 USD)per room, per day, will be charged and collected by the hotel at check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
  • The hotel no longer offers complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.
Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun, Mexico (CUN): 60 miles
Property Information
  • Year Built: 2011
  • Last Renovation: 2011
  • Suites: 910
Hotel Amenities
  • Bilingual staff
  • Child programs
  • Doctor on call
  • Exercise gym
  • Golf
  • Laundry/Valet service
  • Massage services
  • Pool
  • Sauna
  • Spa
  • Water sports
Wedding Services

Please contact us for Wedding Information…

Business Services
  • Business Services
  • Meeting Facilities
  • Meeting/Board Rooms
Junior Suite

Bedding: 1 king bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.

517 sq ft of area and 108 sq ft of terrace, king, TV 42, CD/DVD, minibar, coffee maker, internet.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • CD player
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
The Reserve Deluxe Suite

Bedding: king or twin bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total (including children), 6 total (including infants)

517 sq ft of area and 151 sq ft of terrace with jacuzzi, king or twin bed, TV 42 inch.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Telephone
  • TV
The Reserve 1 Bedroom Deluxe Master Swim Up Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 6 total

Room Amenities
  • Air conditioning
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Wireless internet connection
One Bedroom Suite

Bedding: 2 double beds and 1 double sofa.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 children, 5 total

A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Safe
  • Telephone
  • TV
One Bedroom Master Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Kitchenette
  • Minibar
  • Safe
  • Telephone
  • TV
The Reserve One Bedroom Deluxe Suite

Bedding: 2 double beds and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 6 total

Butler. Exclusive swimming pool and Lounge
Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
The Reserve One Bedroom Master Deluxe Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 6 total

Butler. Exclusive swimming pool and Lounge

Room Amenities
  • Air conditioning
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Wireless internet connection
The Reserve 1 Bedroom Deluxe Swim Up Suite

Bedding: 1 king bed and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 6 total

Butler. Exclusive swimming pool and Lounge

Room Amenities
  • Air conditioning
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Wireless internet connection
Two Bedroom Master Suite

Bedding: 1 king bed 2 Double beds and 1 double sofa bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 6 adults, 5 children, 8 total

Room Amenities
  • Air conditioning
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Wireless internet connection
The Reserve Deluxe Swim Up Suite

Bedding: 1 King bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total

Enjoy direct access to the pool from this 48 m2 suite with abundant natural light thanks to the wide glass doors that connect with the 10 m2 terrace with a whirlpool bathtub.
Equipped with a king-size bed or two double beds and a private pool just a few steps from your bed, in addition to all the benefits of our exclusive The Reserve area, which guarantees the finest feelings of relaxation.
The bathroom is another corner of paradise, with a rain shower or soaking tub for moments of absolute tranquillity.
The Reserve benefits:
 
– Personalised concierge service
– Check-in and check-out coordinated by a dedicated concierge
– Unpacking and packing of bags coordinated by a dedicated concierge (subject to availability)
– Access to the YHI Spa water ritual
– Pillow menu
– Turndown service every evening
– Special aromatherapy menu in the room (*)
– The elegant, multi-level air-conditioned The Reserve lounge provides a lovely ambience for private check-in and check-out, a library, Wi-Fi, continental breakfast buffet, all-day coffee and drinks, and international drinks and snacks in the afternoon
– Direct contact with your personal concierge by instant message
– Private Olio Restaurant for breakfast and lunch
– Private La Palapa Restaurant for The Reserve adults for breakfast and lunch
– Preferential reservations for à la carte restaurants, YHI Spa and activities
– Access to The Reserve heated pool with swim-up bar and Bali beds
– Private beach with beach concierge service area
– Access to the private pool and beach area for The Reserve adults
– The Reserve exclusive massage area (*)
– The Reserve exclusive fitness centre
– Paradisus beach kit as a gift for children at check-in
– Activities programme for children and teenagers
Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Slippers
  • Turn down service
  • Wireless internet connection
Roulette Room Playa Del Carme or La Perla
Bedding – 1 King Bed and 2 Double Beds.
View – Garden or Pool view
Roulette Room Paradisus Playa del Carmen or La Perla is a discounted deal room offered to adult guests only. The suite may be located in Paradisus La Perla (Adults Only Hotel) or Paradisus Playa del Carmen (Family Friendly Hotel) based on availability.
sq ft 625ft² | 58m²
Occupancy limits – Occupancy limits- 3 adults, 0 children, 3 total.
Adults only hotel – No children are allowed.
Room Amenities
  • 24-hour room service
  • Air conditioning individually controlled in room
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Flat panel television including HD channels
  • Iron and Ironing board
  • Minibar
  • Safe
  • Widescreen TV
  • Wireless internet connection
The Reserve Presidential Suite
Bedding – 1 King Bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits – Occupancy limits- 3 adults, 0 children, 3 total.
Room Amenities
  • Air conditioning individually controlled in room
  • Balcony/Lanai/Terrace
  • Iron and Ironing board
  • Safe
  • Widescreen TV
  • Wireless internet connection
Onsite Dining

BANA

Contemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.

FUEGO

Latin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.

Adults only

GABI CLUB

Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar

HADAR

Breakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area

LA PALAPA GRILL

Exclusive for The Reserve à la carte restaurant features casual dining for breakfast, lunch and dinner.

Adults Only

MOLE

Mexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace

NAOS

Everyone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner.

OLIO

Exclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner

SAL STEAK CAVE ($)

Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.

Adults only

SUNRISE GRILL

Snack Bar & Grill with pool bar at Paradisus Playa del Carmen

SUNSET GRILL

Snack Bar & Grill with pool bar at Paradisus Playa del Carmen

THE GRILL

Mouth-watering selection of “Paradisus Natural” salads headlines the dinner menu with Regional Yucatan Organic Food

THE MARKET

Mouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack

Various Lounges/Bars

11 BARS 
RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music*
M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)*
TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)**
BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)**
SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.
NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day**
SWIM-UP BAR: Open daily with refreshing tropical cocktails**
GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar**
THE WINERY: A wonderful bodega and refuge for wine lovers. ($)
DON JULIO CORNER: Tequila tasting & romantic dinner experience ($)
ILLY CAFÉ: The ultimate authentic coffee bar experience.
*Adults only
**Open for everyone

VENTO

Distinctly Italian Trattoria dining in air conditioned comfort. Private party room available.

Onsite Recreation
  • Children’s pool
    There is 1 children’s pool on-site.
  • Children’s program
    Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
  • Golf location (onsite/nearby)
    Distance to Golf course is 0.8 miles

    • Golf Carts
  • Pool
    Two Sparkling free-form swimming pool with swim-up bar and pool side grill.

    Three incredible swimming pools, giant water buckets and five slides are available for family fun.
  • Spa
    Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes
  • Teen programs
    Teen’s club for 13 – 17 years old
Save with non-refundable rates.(Travel Dates: Now – 12/31/9999)

Save with non-refundable rates.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/13/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save with non-refundable rates.(Travel Dates: Now – 12/31/9999)

Save with non-refundable rates.

Non-refundable Rate – No cancellations or changes allowed.

Valid Booking Dates:Now – 12/13/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save with reduced rates.(Travel Dates: Now – 12/23/2023)

Save with reduced rates.

The discount is already included in your package price.

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Save with reduced rates.(Travel Dates: Now – 12/23/2023)

Save with reduced rates.

The discount is already included in your package price.

Blackout dates: May 17-19, 2023 | June 13-15, 2023 | June 23, 2023 | July 5-7, 2023
New blackout dates may apply.

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Destination-Inclusive® experiences.(Travel Dates: Now – 12/15/2024)

Destination-Inclusive® experiences.

Destination-Inclusive® experiences:
  • Yoga & meditation at a local Cenote.

Valid Booking Dates:Now – 12/15/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Roulette Room.(Travel Dates: Now – 12/31/9999)

Roulette Room.

Roulette Room Paradisus Playa del Carmen or La Perla is a discounted deal room offered to adult guests only. The suite may be located in Paradisus La Perla (Adults Only Hotel) or Paradisus Playa del Carmen (Family Friendly Hotel) based on availability.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

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This is a Beachfront All-inclusive Resort with 910 lavish suites including 124 Swim-up Suites with direct access to the pool | 334 The Reserve Suites and four Presidential Suites | New Concept: THE RESERVE with dedicated areas for Everyone and for Adults Only

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      Paradisus Playa del Carmen

      Destination
      Riviera Maya

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