Park Royal Beach Acapulco

• Check In: 3:00 PM
• Check Out: 12:00 PM
• Minimum Check-In Age: 18

General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property uses wind energyNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Checkin Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Know before you go: Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free, per registered adult, when occupying the parent or guardian’s room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert – Global) and Safe Travels (WTTC – Global).

Optional Fees: Self parking fee: MXN 123 per day Early check-in is available for a fee (subject to availability) An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.