Sandos Caracol Eco Resort

Destination

Riviera Maya

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Location
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Perfectly situated on the Yucatan Peninsula, Secrets Maroma Beach Riviera Cancun beckons along a shoreline recognized as a ‘World’s Best Beach’ by the Travel Channel. This exquisite AAA Five Diamond resort boasts sublime ocean views from 65 percent of its non-smoking suites, as well as ground floor suites with direct swim-out access. Indulge in the privileges of Unlimited-Luxury® including limitless top-shelf spirits, pool and beach wait service.

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Destination

Riviera Maya Discover Riviera Maya

All Inclusive

KM 306.5 Solidaridad Playa del Carmen 77710 MEXICO

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Hotel Details
Amenities
Rooms
Dining
Activities
PROMOTIONS
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Each suite is truly deluxe featuring inspiring views of the expansive gardens or crystal-clear Caribbean. Twelve smaller pools offer several suites private swim out access, while the pristine infinity pool provides breathtaking views stretching to the horizon. The pleasure continues with gourmet restaurants and exciting nightspots, with the added bonus to explore nearby participating resorts with the Sip, Savor & See Dining Experience.

Meeting Rooms and Groups:

– Oceana Terrace from 5974 to 4220 Sq. Ft

– Seaside Terrace

– Seaside Garden 4400 Sq. ft with 78 pax in banquet

Privileged location only 35 minutes south of Cancun International Airport and 15 minutes from Playa del Carmen

Location: Maroma Beach

Hotel Advisories

Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Hotel Policies

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

General Information – Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Minimum check in age is 18 year round.

Pet Policy

Pets Not Allowed

Transportation

Cancun International Airport (CUN): 24 miles

35 minutes from Cancun International Airport

Property Information

Total available rooms and suites: 412

Hotel Amenities

All-inclusive meal plan
Beauty shop/salon
Boutiques/stores
Car rental desk
Concierge desk
COVID test onsite
Currency exchange
Doctor on call
Exercise gym
Golf, Offsite
Health club
Jacuzzi
Laundry/Valet service
Non-smoking rooms available
Pool
Restaurant
Spa
Tennis court
Water sports

Junior Suite Tropical View King

Bedding – One king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Junior Suite Tropical View

Formerly:– Junior Suite Tropical View Double effective 05/02/2022

Bedding – Two double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 3 adults

Adults only resort with 60 percent of non-smoking suites.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Junior Suite Partial Ocean View King

Bedding – One king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Junior Suite Partial Ocean View

Formerly:- Junior Suite Partial Ocean View Double effective 05/02/2022

Bedding – Two double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 3 adults

Adults only resort with 60 percent of non-smoking suites.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Junior Suite Ocean View King

Bedding – One King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Junior Suite Ocean View

Formerly:- Junior Suite Ocean View Double effective 05/02/2022

Bedding – Two double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Junior Suite Swim Out Tropical View

Bedding – One king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Preferred Club Junior Suite Ocean View King

Bedding – One king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

One à la carte beach club exclusive for Preferred Club rooms.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Preferred Club Junior Suite Ocean View

Formerly:- Preferred Club Junior Suite Ocean View Double effective 05/02/2022

Bedding – Two double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

One à la carte beach club exclusive for Preferred Club rooms.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Preferred Club – Junior Suite Swim Out King

Bedding – One king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

One à la carte beach club exclusive for Preferred Club rooms.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Preferred Club Junior Suite Ocean Front

Bedding – One king bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – 2 adults

Adults only resort with 60 percent of non-smoking suites.

One à la carte beach club exclusive for Preferred Club rooms.

Room Amenities

Balcony/Lanai/Terrace
Bathrobe
Ceiling fan
Closets in room
Direct dial phone number
Hairdryer
Safe large enough to accommodate a laptop
Satellite television
Shower
Slippers
Wireless internet connection

Presidential Suite

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 total

The Presidential Suite also offers spectacular oceanfront views, king bed, walk–in closet, desk, sofa, full bathroom with whirlpool for two, separate shower, water closet and double vanities, large living room, sofa bed, dining room.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
TV
Wireless internet connection

Preferred Club Honeymoon Suite

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 total.

One à la carte beach club exclusive for Preferred Club rooms.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
TV
Wireless internet connection

Preferred Club Ocean Front Swim Out Governor Suite

Formerly Preferred Governor Suite Swim Out

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 total.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
Widescreen TV
Wireless internet connection

Junior Suite Tropical View Double

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
Widescreen TV
Wireless internet connection

Junior Suite Partial Ocean View Double

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 total.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
Widescreen TV
Wireless internet connection

Junior Suite Ocean View Double

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
Widescreen TV
Wireless internet connection

Preferred Club – Junior Suite Ocean View Double

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

One à la carte beach club exclusive for Preferred Club rooms.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
Widescreen TV
Wireless internet connection

Junior Suite Swim Out King

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 total.

Room Amenities

Balcony/Lanai/Terrace
Ceiling fan
Coffee/Tea maker
Hairdryer
Safe large enough to accommodate a laptop
Widescreen TV
Wireless internet connection

Onsite Dining

Barefoot Grill

Enjoy light lunch specialties in a casual and relaxed outdoor setting

Attire: casual

Bordeaux

• À la carte French cuisine in a romantic, elegant atmosphere; features wine cellar

• Approximate seating capacity: 76

Attire: Casual Elegance

Coco Cafe

• Enjoy premium coffee and snacks in a casual and relaxed atmosphere

• Late night bites

Attire: casual

El Patio

• Savor Mexican à la carte cuisine in a traditional authentic ambience

• Approximate seating capacity: 74

Attire: Casual Elegance

Himitsu

• Specializing in a fusion of Pan-Asian à la carte specialties

• Three teppanyaki tables available (must request in advance)

• Approximate seating capacity: 68

Attire: Casual Elegance

Oceana

• Fresh seafood presented in a quiet and romantic seaside setting

• Approximate seating capacity: 60

Attire: Casual Elegance

Portofino

• Enjoy delectable Italian à la carte cuisine; features wine cellar

• Approximate seating capacity: 74

Attire: Casual Elegance

Preferred Beach Club

Breakfast a la carte

Lounge beach club experience exclusive for preferred club guest

Approximate seating capacity: 60

Romantic Dining Experience

For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.*

* The Romantic Dining experience Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.

Seaside Grill

• Located pool side with stunning ocean views serving à la carte grilled specialties

• Approximate seating capacity: 60

Attire: Casual Elegance required for dinner

Various Bars/Lounges

Barracuda: Pool and beach bar offering signature cocktails

Desires: Contemporary music lounge featuring flat screen TVs, dance floor and DJ

Manatees: Relax with a refreshing cocktail at this swim-up pool bar

Rendezvous: Lobby bar featuring chic furniture for lounging with a refreshing cocktail and live music at night

Showtime: Sip your favorite cocktail while enjoying our nighttime entertainment

Sugar Reef: Bar serving your favorite tropical cocktails

Palapa Beach Bar

World Cafe

• A buffet-style international restaurant; show cooking experience with theme stations

• Approximate seating capacity: 250

Attire: Casual Elegance

Offsite Dining

Sip, Savour & See

Dine Around Plan at nearby resorts.

Attire: Casual

Onsite Recreation

Beach
Billiards
Bocce court
Dancing
Fitness center on-site
*Please note: All fitness facilities are open limited time in accordance with local laws
General
Activities/Entertainment

oArt, Wine & Cheese

oMake your own Pizza

oBilliard Tables

oGiant Chessboard

oFoot Billiard Court

oAqua Strong

oAqua spinning

oSunrise Kayak Tour

oPaddle Board
Hot tub
Jacuzzi
Non-Motorized Water Sports- Kayaking
– Sailing
– Snorkeling
Pool
Upgraded the existing pool with an “artificial beach” on one side. The entrance of the pool now has a beach-like access and feeling for guests.
Sailing
Catamaran
SpaFor those seeking a sanctuary for the senses, Secrets Spa by Pevonia® offers a sublime atmosphere of pure indulgence combining hydrotherapy and a wide variety treatments creating a refreshing, invigorating and peaceful experience.
Tennis court
1 Tennis Court
Water activities- Water Aerobics
– Pool Volleyball
Windsurfing

Offsite Attraction

Golf location (onsite/nearby)

Save with non-refundable rates.(Travel Dates: Now – 12/31/9999)

Save with non-refundable rates.

Non-refundable Rate – No cancellations or changes allowed. The discount is already reflected in the vacation price.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save with non-refundable rates.(Travel Dates: Now – 12/31/9999)

Save with non-refundable rates.

Non-refundable Rate – No cancellations or changes allowed. The discount is already reflected in the vacation price.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Get free perks: in-room champagne breakfast, 25% discount on spa, and more.(Travel Dates: Now – 12/22/2023)

Get free perks: in-room champagne breakfast, 25% discount on spa, and more.

Free perks Inclusions:

• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*

• 25% Discount on Spa Services (one per person/per stay)**

• One in-room family breakfast or champagne breakfast (per room/per stay)

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Get free perks: in-room champagne breakfast, 25% discount on spa, and more.(Travel Dates: 1/3/2024 – 6/30/2024)

Get free perks: in-room champagne breakfast, 25% discount on spa, and more.

Free perks Inclusions:

• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*

• 25% Discount on Spa Services (one per person/per stay)**

• One in-room family breakfast or champagne breakfast (per room/per stay)

Added values are not combinable with same added values of other promotions.

Valid Booking Dates:Now – 6/30/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

More free perks for upgraded room: beach bag, 50% off romantic dinner, and more.(Travel Dates: Now – 12/22/2023)

More free perks for upgraded room: beach bag, 50% off romantic dinner, and more.

Free perks Inclusions:

One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
25% Discount on Spa Services (one per person/per stay)**
One in-room family breakfast or champagne breakfast (per room/per stay)
Gift Beach Bag
50% off Romantic Dinner (Delight package only)

Added values are not combinable with same added values of other promotions.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

More free perks for upgraded room: beach bag, 50% off romantic dinner, and more.(Travel Dates: 1/3/2024 – 6/30/2024)

More free perks for upgraded room: beach bag, 50% off romantic dinner, and more.

Free perks Inclusions:

One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
25% Discount on Spa Services (one per person/per stay)**
One in-room family breakfast or champagne breakfast (per room/per stay)
Gift Beach Bag
50% off Romantic Dinner (Delight package only)

Added values are not combinable with same added values of other promotions.

Valid Booking Dates:Now – 6/30/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Deal of the Day. Non-refundable Rate – No cancellations or changes allowed.(Travel Dates: Now – 12/31/9999)

Deal of the Day. Non-refundable Rate – No cancellations or changes allowed.

The discount is already reflected in the vacation price.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Get a complimentary upgrade to nonstop transfers with purchase of shared transfers.(Travel Dates: Now – 12/31/9999)

Get a complimentary upgrade to nonstop transfers with purchase of shared transfers.

Guest will receive a Complimentary upgrade to nonstop transfers with purchase of shared transfers.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Experience a higher level of luxury with Preferred Club inclusions.(Travel Dates: Now – 12/31/9999)

Experience a higher level of luxury with Preferred Club inclusions.

All Preferred Club suites offer the following additional amenities and services:

•Private Preferred Club Lounge

•Private Preferred Beach Club

•Preferred status and amenities

•Concierge service

•Daily continental breakfast service in the lounge

•Daily breakfast a la carte at Beach Club

•Afternoon hot and cold hors d’oeuvres

•Exquisite desserts & fine liquors in the lounge and Beach Club

•Pillow Menu

•Free internet access in-suite

•Free computer access in Preferred Lounge

•Upgraded mini-bar service

•Upgraded bath amenities

•Complimentary access to the spa hydrotherapy circuit

** Added value’s are not combinable with same added value’s of other promotions.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save up to 48%(Travel Dates: Now – 12/20/2023)

Save up to 48%

The discount is already reflected in the vacation price.

Valid Booking Dates:Now – 8/30/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Receive $200 in resort coupons to enhance your stay.(Travel Dates: Now – 12/31/9999)

Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Enjoy Unlimited-Luxury™ inclusions during your stay.(Travel Dates: Now – 12/31/9999)

Enjoy Unlimited-Luxury™ inclusions during your stay.

Unlimited-Luxury® where everything is included:

• Limitless access to gourmet à la carte dining options without reservations required

• Unlimited international and domestic top-shelf spirits

• Unlimited natural fruit juices and soft drinks

• 24-hour room and concierge services

• Pool and beach wait service

• Daily refreshed mini-bar with soft drinks, juice, bottled water and beer

• Daily maid service

• Endless daytime activities and live nightly entertainment

• Theme parties, oceanfront bars and entertainment venues

• No wristbands required

• All taxes and gratuities

Important Information: Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.

Happy Travels

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