Sun Palace

Destination
Cancun
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What's included

Destination
Sun Palace
All Inclusive

Blvd. Kukulkan Km 20  Cancun, QR 77500 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • BOOK NOW
A charming compliment to Cancun’s Hotel Zone, this elegant couples-only, all-suite resort features mostly oceanview rooms, a romantic ambience, fine restaurants and special room amenities. A perfect escape from the stress and hassles of everyday life, guests will love the distinctive service and inviting accommodations at this superior Mexican getaway. 
Location: Cancun – Beach
Hotel Advisories
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy – During spring break the following policies are in effect. One chaperone for every 10 students/spring breakers. No alcohol in the rooms, a special wrist band will be issued by the hotel to student/spring breakers which will restrict service of alcohol at any of the facilities.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun, Mexico (CUN): 15 miles
Property Information
  • Year Built: 1986
  • Last Renovation: 2006
  • Accessible rooms: 2
  • Floors: 8
  • Total rooms: 252
Hotel Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping – daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Business Services
  • Internet Access
Deluxe Resort View

View: Resort view

Bedding: 1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities: 

*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
Superior Deluxe Oceanview

View:Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
Junior Suite Oceanview

View: Oceanview

Bedding:1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*Seating area
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
Junior Suite Ocean View Awe-Inclusive

Bedding: 1 king bed

Occupancy limits: Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities
*Wireless Internet terminal within the room
*Seating area
*In-room wine and fruits
*Liquor dispenser containing whiskey, tequila, rum, and vodka
*CHI®  bath amenities
*CHI®  hair dryer and hair straightener
*Double whirlpool tub

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
Concierge Level

View: Oceanview

Bedding:1 king bed

Occupancy limits:Maximum 2 adults, 0 children, 2 total.

*Couples-only resort

Additional Amenities:
*The resort has wireless Internet terminal within the room
*In-room wine and fruits
*Seating area
*Double whirlpool tub
*Liquor dispenser containing premium brands Bacardi White Rum, Jose Cuervo Tequila, J&B Whiskey, and Barton Vodka
*CHI ®  bath amenities
*Two (2) 25 minute massages at the beach/spa/treatment rooms
*Aromatherapy menu
*Nightly petit fours
*Pillow menu
*Private beach lounge chair area with waiter service
*Exclusive beach bag (one per room, per stay)
*Espresso/American coffee maker
*Private candlelight dinner at select locations (once per stay)
*Private check-in and out
*Late check-out & early check-in (subject to availability)
*Exclusive concierge phone service

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
Grand Level

Bedding– 1 King bed
Bedding requests are strongly recommended, however are not guaranteed.

Occupancy limits – 2 adults, 0 children, 2 total.

*Couples-only resort

Room Amenities
  • Air conditioning
  • Air conditioning individually controlled in room
  • Alarm clock
  • AM/FM radio
  • Bathrobe
  • High Definition (HD) Flat Panel Television – 32 inches or greater
  • Housekeeping Service
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Satellite television
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Welcome gift
Onsite Dining

El Alamo

Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an A la carte Mexican menu for dinner.

  • Attire: Casual

La Tratto

Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner serving an A la carte Italian menu.

  • Cuisine: Italian
  • Attire: Long pants, collared shirts and shoes are required

Lobby Bar

Our lobby bar serves a Continental breakfast bar service and tea time.

Pool Bar

Bar with snack service to all pools.

Snack area

Light meals by the pool and an Asian A la carte menu.

The Steak

The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef.

  • Cuisine: Seafood, Steak houses
  • Attire: Casual

Wet Bar

Swim-up bar.

Onsite Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Water sports marina on-site.
    • Heated poolOutdoor pool
  • Pool
    There are 4 pools on-site including 3 infinity pools, one with swim-up bar, and an indoor pool with 2 Jacuzzis.
  • Sauna
  • Spa†
  • Steam bath
Offsite Recreation

Golf†
Golf course located within 5 miles of the property.

  • Shuttle Available
Onsite Attraction

On-site Entertainment

Theme nights, daily and nightly entertainment.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

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Hyatt Vivid Grand Island is designed for adults looking for a relaxing and engaging all-inclusive experience in Cancun with a down-to-earth atmosphere. This 400-suite modern resort is perfectly situated between the Nichupté Lagoon and the Caribbean Ocean just 15 minutes from the airport, and its sleek, high-rise layout offers the ultimate bay, ocean and sunset views. Guests will enjoy access to an exclusive private Beach Club on Playa Delfines, just a 10-minute shuttle away, featuring an ocean view pool and lounge area, beachside snack bar and restaurant with bar for a barefoot luxury feel.
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      Sun Palace

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      Cancun

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