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Riviera Maya
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The Grand Palladium Colonial Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Spanish colonial style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or Friends.

What's included

Destination
Riviera Maya Discover Riviera Maya
Grand Palladium Colonial Resort & Spa
All Inclusive

Carretera Chetumal-Puerto Juarez, KM 256-100  Rivera Maya  77710 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
  • BOOK NOW
The Grand Palladium Colonial Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Spanish colonial style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. 
Location: Riviera Maya – Beach
Hotel Advisories
  • Important Information For Our Guests – Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
  • Room service: From January 1, 2022 the charge will be USD 15 per room and service.
  • Access to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Transportation
  • Cancun International Airport: 52 miles
Property Information
  • Year Built: 2002
  • Standard: 252
  • Suites: 156
Hotel Amenities
  • 24-hour front desk
  • 24-hour security
  • Accessible facilities
  • Accessible rooms
  • All-inclusive meal plan
  • ATM/Cash machine
  • Babysitting, Offsite
  • Children programs
  • Children welcome
  • Children’s play area
  • Concierge desk
  • Currency exchange
  • Door man
  • Elevators Not Available
  • Exercise gym
  • Express check-in
  • Free parking
  • Game room
  • Gift/News stand
  • Golf, Offsite
  • Housekeeping – daily
  • Laundry/Valet service
  • Luggage service
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Safe deposit box
  • Shopping mall
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports
  • Wireless internet connection in public areas
Wedding Services

Please contact us for Wedding Information…

Business Services
  • Business Services
  • Fax Machine
  • Internet Access
  • Telephone
Deluxe Garden View

View– Garden view

Bedding: 1 King or 2 Full Size Beds

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits– 3 adults, 2 children, 4 total

A maximum of 2 children through age 1 stay free in existing beds with at least 2 adults. All other children surcharged.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Junior Suite Garden View

View – Garden view

Bedding: 1 King or 2 Full Size Beds & Sofa Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits– 3 adults, 2 children, 4 total

A maximum of 2 children through age 1 stay free in existing beds with at least 2 adults.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Romance Villa Suite Poolside

Formerly Mayan Suite

View – Garden view

Bedding: 1 King.

Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits– 2 adults, 0 children, 2 total

This room category is adults only and children are not allowed.

Additional Amenities – Designed especially for couples. Exterior Mayan Shower and full bath with windows and hydro massage bathtub. Has a private entrance from the outside.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Junior Suite Poolside

Bedding: 1 king bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits– 3 adults, 2 children, 4 total

Maximum of 2 children through age 12 stay in existing beds with at least 1 adult.

Close to the main pool, this spacious 42 m2 room has a connected living room/bedroom, a double sofa-bed, a flat-screen TV, a king-size bed or two double beds, a hydromassage bath, and a furnished balcony with views of the lush Riviera Maya landscape.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Ambassador Suite Poolside

Bedding: 1 king bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits– 3 adults, 2 children, 4 total

An impressive 88 m2 room with a separate living room and a second toilet, two flat-screen TVs, a sofa-bed, a hydromassage bath on the terrace and in the room, a Nespresso coffee machine, a gaming console with video games and countless additional amenities to make your stay extra special. Benefit from direct access to the hotel’s main pool and fabulous views of the Riviera Maya’s iconic mangrove forest.
Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Deluxe Garden View Single

Bedding: 1 king bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits– 3 adults, 2 children, 4 total

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Connecting Junior Suite

Bedding: 1 king bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits– 6 Adult + 5 Child, 8 Total.

Room Amenities
  • Air conditioning
  • Coffee/Tea maker
  • Hairdryer
  • Widescreen TV
  • Wireless internet connection
Onsite Dining

Chic Caberet

This venue requires a reservation and an additional fee payable directly to the hotel

A delicious show. A spectacular dinner.

Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!

  • Meals: Dinner

Various Lounges/Bars

26 bars around the complex

**Please note not all bars are located directly on the Colonial side of the complex
********************************
Riviera Lobby Bar – Located in the Grand Palladium Riviera, Drinks service Open: 10:00am – 12:00am

White Sand Lobby Bar – Located in the Grand Palladium White Sand, Drinks service Open: 10:00am – 12:00am

Kantenah Lobby Bar – Located in the Grand Palladium Kantenah, Drinks service, Open: 10:00am – 12:00am

Colonial Lobby Bar – Located in the Grand Palladium Colonial, Drinks service, Open: 10:00am – 12:00am

Churchill Bar – Located in the Grand Palladium Kantenah, Smokers permitted – International Premium drinks, Open: 6:00pm – 12:00am

Hemingway Bar – Located in the Grand Palladium Kantenah – Non-smoking – Premium international drinks, Reading lounge and books offered, Selection of table games. Open 6:00pm – 12:00am

La Plaza Bar – Located next to the theatre in Grand Palladium Colonial, Drinks service, Open: 8:30pm – 11:00pm

El Teatro Bar

Various Restaurants

**Please note – not all restaurants are located directly on the Colonial side of the complex**
********************************
Buffet style restaurants:
-Beach BBQ – At least every Friday. Music, tables on the Beach. Reservation Required.

-La Laguna Restaurant – Italian corner and Show Cooking. Breakfast, lunch and drink service
-Kabah Restaurant – Located in the Grand Palladium Riviera – Italian and Mexican corner and Show Cooking
-La Hacienda Restaurant – Located in the Grand Palladium Colonial – Italian and Mexican corner, Show Cooking
-Tikal Restaurant – Located in Grand Palladium Kantenah – Italian and Mexican corner, Show Cooking
-Gran Azul Restaurant – Located at the main pool of the Grand Palladium Colonial – Italian corner and Show Cooking
********************************
A La Carte Restaurants:
Dinner service – Open 5:30pm – 10:30pm
-Portofino Restaurant – Located in the Grand Palladium White Sand, Italian style cuisine
-Ribs & More Restaurant – Located in the Grand Palladium White Sand, Grill and barbecue style dinner
-Rodizio Restaurant – Located in the Grand Palladium White Sand, Brazilian cuisine
– Bamboo Restaurant – Located in the Grand Palladium White Sand, Asian style cuisine
– Mare Nostrum Restaurant – Located in the Grand Palladium Kantenah, Mediterranean style cuisine
– Sumptuori Restaurant – Located in the Grand Palladium Kantenah, Japanese style cuisine
– La Adelita Restaurant – Located in the Grand Palladium Colonial, Mexican cuisine
– El Dorado Restaurant – Located in the Grand Palladium Colonial, Barbecue style cuisine
– Bar Punta Emilia – Located at the Palladium White Sand, “Rice & Fish” “a la carte”
Open: 6:30pm-10:00pm

Please note – Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.

Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

Onsite Recreation
  • Beach

  • Children’s pool
    There is 1 children’s pool
  • Children’s program, onsite

    “Baby Club” for infants 1-3 years.
    Mini-club “El Ranchito” for children 4-12 years.
    Open 9:00am – 11:00pm
    Located in the beach, between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with outside and inside areas, where it is possible to leave children under supervision. With a spacious lawn and everything necessary for the amusement and comfort of little ones. Playground, Indian camp
    Volleyball, Arts and crafts room, videos and games, Ecological tour of the resort to discover the culture, flora and fauna of the area
    Indoor and outdoor play area, Diaper changing room, Children menu
    ****************************************
    Black & White Junior Club
    Exclusive for teenagers from 13-17 years, open from 11:00am-12:00pm
    Located next to the pool El Rinconcito, in the Grand Palladium Kantenah Resort & Spa
    Rooms for video games, Computer games
    Pool tables, Table soccer, Teen disco twice a week from 9:00pm-12:00am

  • Fitness center on-site

Facilities and Activities

  • Gymnasium
  • Aerobics
  • Aqua-gym
  • Water Polo
  • Mini golf
  • Ping-pong
  • Archery
  • BB Guns
  • Rifle practice
  • Darts
  • Billards
  • 6 Tennis courts
  • 2 Paddle courts
  • 2 Badminton fields
  • 2 Basketball courts
  • 1 Soccer field (artificial turf) and 1 Indoor soccer court (artificial turf)
  • 3 Beach volley courts
  • 1 Multiuse field
  • Participatory games
  • 2 Shuffleboards
  • Petanque
  • 1 Shooting range for rifles
  • 1 Archery range
  • Appointment required
  • Available equipment
  • Ayurvedic treatments
  • Beach cabanas
  • Beach umbrella
  • Body scrub
  • Body wrap
  • Boot warmers
  • Caddy Required
  • Cardiovascular equipment
  • Children’s program
  • Classes available
  • Clubhouse
  • Clubhouse restaurant
  • Complimentary water available
  • Core/stability training equipment
  • Couple’s massage
  • Driving range
  • Ellipticals
  • Eye treatments
  • Facials
  • Facility type
  • Fitness center equipment replacement date
  • Fitness counseling
  • Foot bath
  • Free Shuttle
  • Free weights
  • Fresh whole fruit available
  • Golf Carts
  • Golf course total yardage
  • Golf location
  • Golf school instruction
  • Golf shop
  • Greens fees
  • Guest privileges available
  • Heated pool
  • In-suite massage
  • Kid’s services
  • Lap pool
  • Lessons available
  • Lifeguard on duty
  • Lip treatments
  • Makeup services
  • Manicures/pedicures
  • Massage lessons
  • Massages
  • Men’s services
  • Number of holes
  • Par for course
  • Paraffin hand treatment
  • Plunge pools
  • Pool depth
  • Private
  • Public
  • Putting green
  • Rental information
  • Restricted age for children without adult supervision
  • Rowing machine
  • Sauna room
  • Scalp and hair treatments
  • Separate mens and womens lockers
  • Separate men’s and women’s lounges
  • Separate mens and womens steam rooms
  • Services available
  • Shuttle Available
  • Ski lockers
  • Ski Valet
  • Slope
  • Snow boarding
  • Snow mobiling
  • Spa restaurant
  • Spa treatment rooms
  • Stair stepper
  • Stationary bike
  • Steam room
  • Strength equipment
  • Teen programs
  • Tennis ball machine rental
  • Tennis clinic
  • Tennis racquet rental
  • Therapy baths
  • Towels available
  • Treadmill
  • Waxing
  • Weight machine
  • Whirlpool open year round

Motorized Water Sports

  • Scuba Diving
  • Deep-sea Fishing
  • Windsurf, sailboat and catamaran courses
  • Excursions
  • Information subject to change.
  • Additional charges apply.

Non-Motorized Water Sports

  • Snorkeling
  • Catamaran
  • Kayak
  • Windsurfing
  • Pedal Boats
  • Stand up Paddleboard
  • Information subject to change.
  • Outdoor pool
    4 Gorgeous Swimming Pools, including the amazing 3,224 square meter Lagoon Pool, featuring 4 built-in jacuzzis
  • Spa
    Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Tennis court
Offsite Recreation
  • Golf
    Golf Course located within a mile of property
Enjoy special limited time offer.(Travel Dates: Now – 12/31/9999)

Enjoy special limited time offer.

The discount is already reflected in the vacation Price.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

September sale save up to 50%.(Travel Dates: 1/2/2024 – 1/1/2025)

September sale save up to 50%.

The discount is already reflected in the price. Blackout dates may apply.

Valid Booking Dates:Now – 10/5/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon welcome gift to enhance your stay.(Travel Dates: Now – 12/31/2050)

Honeymoon welcome gift to enhance your stay.

Guests celebrating their honeymoon with us will receive:
– Free room upgrade (subject to availability)
– Fruit Basket with Bottle of Champagne
– 15% Discount on Massages
– One Resort Credit Coupon of $1500 per room
To receive this offer, just enter “”Honeymooners”” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Inclusions are based on availability.

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.

Receive $1500 resort credit.(Travel Dates: Now – 12/31/2025)

Receive $1500 resort credit.

This promotion includes a broad range of options and coupons may go toward such things as specialty items, a romantic dinner or luxurious Zentropia Palladium
Spa & Wellness treatments. Resort credit cannot be redeemed for cash, products or merchandise. No cash reimbursement for unused credits. 4 night minimum length of stay is required for $1,500 resort credit to apply.

Valid Booking Dates:Now – 12/31/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

Enjoy exchange privileges.(Travel Dates: Now – 12/31/2050)

Enjoy exchange privileges.

Guests staying at Grand Palladium Colonial Resort and Spa have full access of the resort facilities at Grand Palladium White Sand Resort and Spa and Grand Palladium Kantenah Resort and Spa.

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.

Enjoy all inclusive amenities.(Travel Dates: Now – 12/31/2050)

Enjoy all inclusive amenities.

 The All Inclusive program includes the following amenities:

  • All meals
  • Domestic Drinks
  • Non-motorized Water Sports
  • Entertainment
  • Taxes and Tips

Important Information: Additional information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

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    More about Riviera Maya

    The Grand Palladium Colonial Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Spanish colonial style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or Friends.

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        Grand Palladium Colonial Resort & Spa

        Destination
        Riviera Maya

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