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Riviera Maya
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Iberostar Tucán hotel is truly a unique stay, guests can encounter all sorts of monkeys, tropical birds, fish, turtles, and other indigenous flora and fauna which makes this hotel a proud holder of Green Globe Certification. That’s not all, from thrilling entertainment to scrumptious dining options, your all-inclusive stay in Riviera Maya is bound to be exciting and relaxing

What's included

Destination
Riviera Maya Discover Riviera Maya
Iberostar Tucan
All Inclusive

AV. Xaman-Ha, Lote Hotelero No. 2, Fracc.  Playacar  77710 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
  • BOOK NOW
Iberostar Tucán hotel is truly a unique stay, guests can encounter all sorts of monkeys, tropical birds, fish, turtles, and other indigenous flora and fauna which makes this hotel a proud holder of Green Globe Certification. That’s not all, from thrilling entertainment to scrumptious dining options, your all-inclusive stay in Riviera Maya is bound to be exciting and relaxing! 
Hotel Advisories
  • STUDENT/YOUTH GROUPS POLICY: In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March & April, Groups shall adhere to the following conditions: · All student/youth groups must be preapproved & will be reviewed case by case
  • Family Room – category has a minimum occupancy of 4 paying guests. If this requirement in not met, the hotel will deny the booking.
  • The state of Quintana Roo will be charging a sanitation tax of $1.64 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 13
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Transportation
  • Cancun International Airport (CUN): 37 miles
Hotel Amenities
  • Beachfront
  • Doctor on call
  • Ironing Amenities (On Request)
  • Liquor store
  • Meeting rooms
  • Parking
  • Pool
  • Wireless internet connection in public areas
Premium Room

Formerly Double                          Effective 06/02/2023

Occupancy: 3 Adults, 2 Children, 4 total including infant  Effective 6/2/23

View: Garden or Jungle

Bedding: 2 double beds or 1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 4 total including infant

Children 3-12 are surcharged.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Alarm clock
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Shower
  • TV
Family Room

View: Garden or Jungle

Bedding: 1 king bed connected to room with 2 double beds. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 6 total including infant.

Exception – There must be a minimum occupancy of 4 paying guests in the room with a minimum of 2 Adults and 2 children under 12 and under due to system limitations.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Premium Near Pool

Formerly Double Near Pool                        Effective 06/02/2023

Occupancy: 3 Adults, 2 Children, 4 total including infant Effective 6/2/23

Bedding: 1 king bed or 2 double beds. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 4 total including infant

Children 3-12 are surcharged.

These rooms are located close to both the white sandy beach and the pools. It’s the perfect way for the whole family to have an incredible time in absolute comfort. Its private balcony has views of the jungle, so you can relax while admiring the lush Caribbean vegetation.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Junior Suite

Bedding: 1 king bed and 2 day beds. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 4 total including infant

Children 3-12 are surcharged.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Two Bedroom Family

Bedding: 1 King bed and 2 double beds. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: Min 2 & Max 6 adults, Min 2 & Max 4 children, 6 total including infant.

Maximum of 2 children through the age of 2 stay free in existing beds with at least 4 adults. Children ages 3 – 12 are surcharged.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Junior Suite Ocean Front

Bedding: 1 king bed or 2 double beds. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 4 total including infant

Children 3-12 are surcharged.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Junior Suite Ocean Front Beach Access

Bedding: 1 king bed or 2 double beds. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 4 total including infant

Children 3-12 are surcharged.

– Iron and ironing board (on request)

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Minibar
  • Safe
  • TV
  • Wireless internet connection
Two-Bedroom Penthouse Suite Ocean Front

Formerly Suite Presidential            Effective 06/02/2023

Bedding: One bedroom with 1 king bed and 2nd room with 2 double beds. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 3 Adults, 2 Children, 4 total including infant

Children 3-12 are surcharged.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Slippers
  • Telephone
  • TV
Premium Near Beach
Formerly Double Near Pool Superior        Effective 06/02/2023
Occupancy: 3 Adults, 2 Children, 4 total including infant Effective 6/2/23

Bedding: 2 double beds or 1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.

 
Occupancy: 4 Adults, 2 Children, 4 total including infant

Children 3-12 are surcharged.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Slippers
  • Telephone
  • TV
PROMO ROOM – DOUBLE

Bedding: 2 double beds or 1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 4 total including infant

Room Amenities
  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Safe
  • Telephone
Last room available

Bedding: 2 double beds or 1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 4 Adults, 2 Children, 4 total including infant

Room Amenities
  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Safe
  • Telephone
PREMIUM TROPICAL VIEW
Bedding : 2 double beds or 1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 4 Adults, 2 Children, 4 total including infant
Room Amenities
  • Air conditioning
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Safe
  • Telephone
Onsite Dining

El Bonsai

The ever-popular dishes and flavors of Japan from sushi and sashimi to everything in between. Located in the Tucan lobby.
Hours:

Dinner: 6:30 PM – 10:00 PM
Dress Code: Casual/formal. Gentlemen may wear Bermuda shorts and sandals. Ladies may wear shoes or sandals.
Reservations: Required.

El Chiringuito – Beach Bar

Climb out of the surf and right into a tall cool beverage. Located on the beach.
Hours: 9:00 AM – 6:00 PM

Ice Cream Stand

Nothing refreshes like a cool, smooth ice cream on a hot day. Located near the main pool.
Hours: 11:00 AM – 5:00 PM

La Cascada – Pool Bar

Conveniently serving you right at poolside. Located at the pool
Hours: 10:00 AM – 6:00 PM

La Hacienda

A veritable showcase of the finest in authentic Mexican cuisine.
Hours:

Snack: 12:00 PM – 5:00 PM

Dinner à la carte: 6:00 PM – 9:00 PM
Dress Code: Casual/formal. Gentlemen may wear Bermuda shorts and sandals. Ladies may wear shoes or sandals.
Reservations: Required for dinner.

La Plaza Bar

Grab something before the curtain goes up or at intermission. Located at the theatre.
Hours: 5:00 PM – 12:00 AM

Mare Nostrum

A family style restaurant serving fine Mediterranean dishes, with seafood and shellfish as a specialty.
Hours:

Dinner: 6:00 PM – 9:00 PM
Dress Code: Casual/formal. Gentlemen may wear Bermuda shorts and sandals. Ladies may wear closed-toe shoes or dress sandals.
Reservations: Required.

Palapa Uxmal

Serving all sorts of great international dishes. Located to the right of the main pool.
Hours:

Breakfast: 7:00 AM – 12:00 PM
Lunch: 12:00 PM – 5:00 PM
A la carte Dinner: 6:30 PM – 9:00 PM
Dress Code: Casual/formal. Gentlemen may wear Bermuda shorts and sandals. Ladies may wear shoes or sandals.
Reservations: Required for a la carte Dinner.

Sports Bar

Catch up on all the scores in this bar.
Hours: 8:00 AM – 2:00 AM
Open to adults 18 years of age and older.

Tikal – Lobby Bar

Perfect for a quick refreshment in between activities or just to relax and people watch.
Hours: 8:00 AM – 12:00 AM

Tulum-Buffet

Superb international fare expertly prepared and beautifully presented.
Hours:
Breakfast: 7:00 AM – 10:00 AM
Dinner: 6:30 PM -10:00 PM
Dress Code: Casual/formal. Gentlemen may wear Bermuda shorts and sandals. Ladies may wear shoes or sandals.
Reservations: Not required.

Onsite Recreation
  • Archery
    Try an ancient sport that really develops good hand-eye coordination.
  • Children’s program
    STAR CAMP:
    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
    · Record short films, become a journalist, publicist or the stars of an improvised video.
    · Discover the inner artist by working with clay.
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors.
    · Summer classics like darts, capture the flag or Olympic-style events.
    Monkey Star camp – 4-7 years old, Dolphin Star camp – 8-12 years old, Eagle Star camp – 13-17 years old
    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
    What’s New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Dancing
    Learn all the most popular steps.
  • Gym
  • Sailing
  • Teen programs
    – Teens disco
    – Eagle Star camp – 13-17 years old
  • Tennis court
    Work on your backhand or just enjoy hitting a few balls with a friend.Reservations: Required.
Offsite Attraction
  • Kayaking
    Have fun challenging the waves. First hour is free, additional charges incurred afterwards.
  • Parasailing
    Take to the sky for an incredibly breathtaking experience. Additional charges apply.Reservations: Required.
  • Scuba divingDiving Center run by Dressel Divers located right on the beach of the hotel. International Certified instructors, dive safely in comfortable boats designed for diving.Diving Center PADI 5 STARS.
  • Snorkeling
    Explore an entire ecosystem in just a few feet of tropical water. First hour is free, additional charges incurred afterwards.
  • Windsurfing
    Learn how to ride the waves with this thrilling sport. First hour is free, additional charges incurred afterwards.
Receive up to $500 in resort coupons to enhance your stay.(Travel Dates: Now – 12/31/9999)

Receive up to $500 in resort coupons to enhance your stay.

Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort Credits do not apply to group bookings.  The coupon only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.

Note-Due to COVID some amounts and services have changed.

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.

Save up to 50%.(Travel Dates: Now – 12/31/2023)

Save up to 50%.

The discount is already reflected in the vacation price.

Valid Booking Dates:Now – 12/31/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

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Iberostar Tucán hotel is truly a unique stay, guests can encounter all sorts of monkeys, tropical birds, fish, turtles, and other indigenous flora and fauna which makes this hotel a proud holder of Green Globe Certification. That’s not all, from thrilling entertainment to scrumptious dining options, your all-inclusive stay in Riviera Maya is bound to be exciting and relaxing

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      Iberostar Tucan

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      Riviera Maya

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