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Riviera Maya
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Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace.

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Destination
Riviera Maya Discover Riviera Maya
Riu Palace Riviera Maya
All Inclusive

AV Xaman-Ha Mza 9 Y 10 Lote 1 INT. FRACC. Fase II  Playa del Carmen, QR 77710 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
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Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace.

Now they are offering connecting rooms in the Junior Suite Superior category, pool area with 3 pools, one with swim up bar, new children’s pool with slides, Riuland kids club, Riu fit area, Capuchino, coffee, patisserie & ice cream parlor, new relaxation pools at Renova Spa.

Location: Playa del Carmen – Beach
Hotel Advisories
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.66 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies – Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun, Mexico (CUN): 34 miles
Property Information
  • Year Built: 2006
  • Last Renovation: 2019
  • Accessible rooms: 4
  • Floors: 3
  • Total romos: 460
Hotel Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Babysitting, Offsite
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children’s play area
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Golf, Offsite
  • Housekeeping – daily
  • Internet services
  • Laundry/Valet service
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Sauna
  • Spa
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Junior Suite

Bedding – 1 king or 2 double beds

Based on availability, requests are not guaranteed.

Occupancy limits – 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Additional amenities – Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Shower
  • Telephone
  • TV
2 Bedroom Junior Suite

Bedding – 1 king or 2 double beds.

Based on availability, requests are not guaranteed.

Occupancy limits – 6 adults, 4 children, 8 total combined.

Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

2 rooms connected through a private hallway with an exterior door.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Shower
  • Telephone
  • TV
Junior Suite Superior

View – Courtyard

Bedding – 1 king or 2 double beds.

Based on availability, requests are not guaranteed.

Occupancy limits – 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Additional amenities – Liquor dispenser

Connecting rooms also available.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Shower
  • Telephone
  • TV
Suite

Bedding – 1 king bed.

Occupancy limits – 2 adults, 2 total combined.

Additional amenities – Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Telephone
  • TV
2 Bedroom Junior Suite Superior

Bedding: 1 King or 2 double beds – based on availability, requests are not guaranteed.

Occupancy limits – 6 adults, 4 children, 8 total combined.

Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

2 rooms connected through a private hallway with an exterior door.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • TV
  • Wireless internet connection
Junior Suite Ocean View

Bedding: 1 king bed.

Occupancy limits – 2 adults, 2 total combined

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Shower
  • TV
  • Wireless internet connection
Onsite Dining

Various Lounges/Bars

– Daiquiri
– Lirico
– Lounge 24
– Cancun
– Capuchino

Various Restaurants

– Don Rafael
– Il Portico
– Yashima
– Krystal
– Chilis
– Agave
All restaurants are non-smoking.
Onsite Recreation
  • Children’s pool
    Children’s pool with slides
  • Children’s program
    RiuLand kids club
  • Direct access to a beach
  • Fitness center on-site
    New RiuFit area
  • Motorized Water Sports
    – Jet skis
    – Parasailing
    – Waterskiing
    – Diving
    – Deep sea fishing
  • Non-Motorized Water Sports
    – Windsurfing
    – Sailing
    – Kayaks
    – Snorkel gear
    – Body board
    – One introductory scuba lesson in the pool
    – Paddle boats
  • Pool
    Pool area with 4 pools on-site.  This property has swim-up bars.
  • Sauna
  • Spa
    – New relaxation pools at Renova Spa
Offsite Attraction
  • Golf
    Golf course located within a mile of the hotel.
Onsite Attraction

On-site Entertainment

Access to weekly theme parties for everyone
Includes $1360 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $1360 in Resort Credits!

Resort Credit Includes:

• Renova Spa – $200 in coupons
• Weddings by Riu – $100 in coupons
• Romantic Dinner – $60 in coupons
• Photography – $40 in coupons
• Hard Rock Golf Club – $960 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $850 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $850 in Resort Credits!

Resort Credit Includes:

• Renova Spa – $200 in coupons
• Weddings by Riu – $100 in coupons
• Romantic Dinner – $30 in coupons
• Photography – $40 in coupons
• Hard Rock Golf Club – $480 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges(Travel Dates: Now – 12/23/2024)

Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Palace Mexico, Riu Yucatan, Riu Playacar and Riu Tequila.
Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Transportation is not included

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Inclusions.(Travel Dates: Now – 12/23/2024)

Honeymoon Inclusions.

Guests celebrating their honeymoon with us will receive the following amenities:
• Surprise welcome gift in their room
• Small bottle of Tequila
• King bed (subject to availability at time of check-in)
• Late Check-out (Subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter “Honeymoon” in the Special Service Request section during check-out or call out Customer Care and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in and must be valid within 90 days.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/23/2024)

All Inclusive Amenities

The All-Inclusive program includes the following amenities:

• All meals, snacks and local alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

• Snacks and drinks 24 hours a day.

• Regularly refilled minibar and liquor dispenser in the guest rooms.

• In-room safe.

• Room service 24 hours a day.

• Turndown service.

• Drinks service at the pool.

• Free sports, activities and entertainment programme as described. Activities include:  kayaking, snorkel gear, 1 scuba tryout in the pool, Riu Fit program, beach volleyball, pedalos ( paddle boats)

• Free wellness facilities as described (gym).

• WiFi throughout the hotel.

• Live music, shows, and Riu entertainment

• Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.

• Riu Get Together Party at the Riu Tequila hotel

• RiuLand Kids Club for ages 4-7 and 8-12

All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Riviera Maya

Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace.

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      Riu Palace Riviera Maya

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      Riviera Maya

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