Destination
Riviera Maya
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Combining friendly hospitality with alluring amenities, this popular, family-friendly retreat provides the perfect setting for memorable Mexican escapes. From the brightly colored guestrooms to the thatched-top dining options, lively entertainment, large beachfront pool, the children’s pool and playground and the splendid activities program, this retreat is sure to please.

What's included

Destination
Riviera Maya Discover Riviera Maya
Riu Playacar
All Inclusive

Av. Xaman-Ha, Manzana 3 No. 1, Condominios Playacar  Playa Del Carmen  77710
MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
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Combining friendly hospitality with alluring amenities, this popular, family-friendly retreat provides the perfect setting for memorable Mexican escapes. From the brightly colored guestrooms to the thatched-top dining options, lively entertainment, large beachfront pool, the children’s pool and playground and the splendid activities program, this retreat is sure to please.

Location: Playa del Carmen – Beach

Hotel Advisories
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.66 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Deposits or credit/debit card hold authorizations are not requested at check-in. “Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies – Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun, Mexico (CUN): 37 miles
Property Infotmation
  • Year Built: 2000
  • Last Renovation: 2015
  • Accessible rooms: 4
  • Floors: 3
  • Total rooms: 396
Hotel Amenities
  • 24-hour front desk
  • Accessible facilities
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children’s play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand
  • Golf, Offsite
  • Housekeeping – daily
  • Internet services
  • Laundry/Valet service
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa
  • Wakeup service
  • Water sports
  • Wireless internet connection in public areas
Standard

Bedding: 2 Double beds or 1 King bed

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Room Amenities
  • Air conditioning
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
2 Bedroom Standard

Bedding: 2 Double beds or 1 King bed (2 connecting rooms)

Occupancy limits- 6 adults, 4 children, 8 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

2 rooms connected by an interior door or through a private hallway with an exterior door.

Room Amenities
  • Air conditioning
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
Junior Suite

Bedding: 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Room Amenities
  • Air conditioning
  • Bathrobe
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
Double Room Ocean View

Bedding: 1 King bed

Occupancy limits- 2 adults 2 total.

Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Oceanview
View: Ocean
Bedding: 2 double beds
Room Requests are not guaranteed.  They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total
Room Amenities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Coffee/Tea maker
  • Hairdryer
  • Iron and Ironing board
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Onsite Dining

Various Lounges/Bars

– Ananá
– La Cumbia
– La Plaza
– Las Olas

Various Restaurants

– The Palms
– Jade Asian Restaurant
– Traviata Italian Restaurant
– Turquesa

Onsite Recreation
  • Children’s pool
    There is 1 children’s pool on-site.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing

    Sailing
    Kayaks
    Snorkel gear
    Introductory scuba lesson in the pool
    Paddle boat
  • Pool
    There are 4 pools on-site.  This property has swim-up bars.
  • Sauna
  • Spa
Offsite Recreation
  • Golf
    Golf course located within a mile of the hotel.
Onsite Attraction

On-Site Entertainment

Access to weekly theme parties for everyone
Honeymoon Inclusion!(Travel Dates: Now – 12/23/2024)

Honeymoon Inclusion!

Guests celebrating their honeymoon with us will receive the following amenities:

Surprise welcome gift in their room.

Small bottle of  Tequila

King bed (subject to availablity at time of check-in)

Late check-out (subject to availability at time of departure)

Complimentary upgrade to next available room category (subject to availablity and upon request)

To receive this offer, just enter “”Honeymoon”” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in and must be valid within 90 days.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $1360 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $1360 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons

Weddings by Riu – $100 in coupons

Romantic Dinner – $60 in coupons

Photography – $40 in coupons

Hard Rock Golf Club – $960 in coupons

Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $850 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $850 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons

Weddings by Riu – $100 in coupons

Romantic Dinner – $30 in coupons

Photography – $40 in coupons

Hard Rock Golf Club – $480 in coupons

Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges(Travel Dates: Now – 12/23/2024)

Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Tequila.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/23/2024)

All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

Snacks and drinks 24 hours a day.

Regularly refilled minibar and liquor dispenser in the guest rooms.

In-room safe.

Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)

Free use of wellness facilities (gym)

Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.

WiFi throughout the hotel.

Daytime entertainment for adults

Live music shows & Riu entertainment

Riu Get Together Party at the Riu Tequila hotel

RiuLand Kids Club for ages 4-7 and 8-12

Additional Information: All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Riviera Maya

Combining friendly hospitality with alluring amenities, this popular, family-friendly retreat provides the perfect setting for memorable Mexican escapes. From the brightly colored guestrooms to the thatched-top dining options, lively entertainment, large beachfront pool, the children’s pool and playground and the splendid activities program, this retreat is sure to please.

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      Riu Playacar

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      Riviera Maya

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