Destination
Riviera Maya
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Surrounded by the tropical gardens, fragrant flowers and shady palm trees within the Playacar Resort complex, this animated resort is ideal for families and active travelers on a budget. Just a short drive from the shops and restaurants of 5th Avenue, this enjoyable resort offers the perfect blend of sun and fun with sparkling swimming pools, a kid’s activities club and playground, a spa and fitness center, 24-hour all inclusive snacks and beverages, a selection of restaurants and bars, a disco, water sports and traditional guestrooms complete with a private balcony, minibar and liquor dispenser. As an added bonus, guests also enjoy access to all facilities, activities and entertainment at the nearby Riu Yucatan and Riu Playacar. Create memories to last a lifetime during each and every visit to this enjoyable Mexican retreat.

What's included

Destination
Riviera Maya Discover Riviera Maya
Riu Tequila
All Inclusive

Av. Xaman-Ha, Manzana 3 No.1 Condominios Playacar  Playa Del Carmen  77710 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
  • BOOK NOW

Surrounded by the tropical gardens, fragrant flowers and shady palm trees within the Playacar Resort complex, this animated resort is ideal for families and active travelers on a budget. Just a short drive from the shops and restaurants of 5th Avenue, this enjoyable resort offers the perfect blend of sun and fun with sparkling swimming pools, a kid’s activities club and playground, a spa and fitness center, 24-hour all inclusive snacks and beverages, a selection of restaurants and bars, a disco, water sports and traditional guestrooms complete with a private balcony, minibar and liquor dispenser. As an added bonus, guests also enjoy access to all facilities, activities and entertainment at the nearby Riu Yucatan and Riu Playacar. Create memories to last a lifetime during each and every visit to this enjoyable Mexican retreat.

Location: Playa del Carmen – Off Beach
Hotel Advisories
  • The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.66 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Deposits or credit/debit card hold authorizations are not requested at check-in. “Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy – Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

One person of 18 years or over in every room.  No student groups under 21 all year long.

Minimum check in age is 18 (Jan. – Feb.) (May – Dec.) Minimum check in age is 21 (Mar. – Apr.)

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun, Mexico (CUN): 34 miles
Property Information
  • Year Built: 1998
  • Last Renovation: 2018
  • Accessible rooms: 4
  • Floors: 3
  • Total romos: 630
Hotel Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting, Offsite
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children’s play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Golf, Offsite
  • Housekeeping – daily
  • Laundry/Valet service
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Water sports
Wedding Services

Please contact us for Wedding Information…

Standard

Bedding – 2 double beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – Maximum 3 adults, 2 children, 4 total

Family Policy – Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-12 are surcharged.

Additional Amenities – Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Shower only
  • Telephone
  • TV
2 Bedroom Standard

Formerly- Standard Connecting

Effecting-12/11/2019

Bedding – 2 double beds (each room). Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – Maximum 6 adults, 4 children, 8 total

Family Policy – Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-12 are surcharged.

2 rooms connected through a private hallway with an exterior door.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Shower only
  • Telephone
  • TV
Junior Suite

Bedding – 2 double beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits – Maximum 4 adults, 2 children, 4 total

Family Policy – Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-12 are surcharged.

Additional Amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
Onsite Dining

Various Bars / Lounges

– La Veranda
– La Fiesta
– Sports Bar 24
– Coco´s  bar

Various Restaurants

– Rosa Roja
– Bamboo
– Rinascita
– Black Cow
– Beach Club
Consult the hotel upon arrival for hours of operation and dress codes.
Onsite Recreation
  • Children’s pool
    There is 1 children’s pool on-site.
  • Children’s program, onsite
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 5 pools on-site.  This property has swim-up bars.
  • Sauna
  • Spa
  • Tennis court
    There are 2 tennis courts on-site. There are 0 lit tennis courts on-site.

    • Available equipment
Offsite Attraction
  • Beach
  • Golf
    A golf course is located within 1 mile of the hotel.
    This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
Onsite Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone
Honeymoon Inclusion.(Travel Dates: 12/24/2023 – 12/23/2024)

Honeymoon Inclusion.

Guests celebrating their honeymoon with us will receive the following amenities:
Surprise welcome gift in their room.
Small bottle of Tequila
King bed (subject to availability at time of check-in)
Late check-out (subject to availability at time of departure)
Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter “”Honeymoon”” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information:  Proof of marriage must be provided at check-in and must be valid within 90 days.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Inclusions!(Travel Dates: Now – 12/23/2023)

Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:
Surprise welcome gift in their room.
Small bottle of Tequila
King bed (subject to availability at time of check-in)
Late check-out (subject to availability at time of departure)
Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter “”Honeymoon”” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information:  Proof of marriage must be provided at check-in and must be valid within 90 days.

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $1360 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $1360 in Resort Credits!

Resort Credit Includes:
Renova Spa – $200 in coupons
Weddings by Riu – $100 in coupons
Romantic Dinner – $60 in coupons
Photography – $40 in coupons
Hard Rock Golf Club – $960 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $850 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $850 in Resort Credits!

Resort Credit Includes:
Renova Spa – $200 in coupons
Weddings by Riu – $100 in coupons
Romantic Dinner – $30 in coupons
Photography – $40 in coupons
Hard Rock Golf Club – $480 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges(Travel Dates: Now – 12/23/2023)

Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Playacar.
Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges(Travel Dates: 12/24/2023 – 12/23/2024)

Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Playacar.
Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/23/2023)

All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
Additional Information: All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: 12/24/2023 – 12/23/2024)

All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
Additional Information: All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

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    More about Riviera Maya

    Surrounded by the tropical gardens, fragrant flowers and shady palm trees within the Playacar Resort complex, this animated resort is ideal for families and active travelers on a budget. Just a short drive from the shops and restaurants of 5th Avenue, this enjoyable resort offers the perfect blend of sun and fun with sparkling swimming pools, a kid’s activities club and playground, a spa and fitness center, 24-hour all inclusive snacks and beverages, a selection of restaurants and bars, a disco, water sports and traditional guestrooms complete with a private balcony, minibar and liquor dispenser. As an added bonus, guests also enjoy access to all facilities, activities and entertainment at the nearby Riu Yucatan and Riu Playacar. Create memories to last a lifetime during each and every visit to this enjoyable Mexican retreat.

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    Riviera Maya

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