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Riviera Maya
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From the moment you arrive at The Reef Playacar, you’ll see why we’re one of the best family-friendly resorts in Playa del Carmen. The relaxed comfort of our boutique-style hotel takes inspiration from the Mayan traditions, magically blending the quiet seclusion of a tropical rainforest with the white-hot beauty of one of the world’s most spectacular beaches.

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Destination
Riviera Maya Discover Riviera Maya
The Reef Playacar
All Inclusive

Avenida Xaman ha, retorno sayil s/n Playa del Carmen, Q. Roo, QR 77710 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
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From the moment you arrive at The Reef Playacar,  you’ll see why we’re one of the best family-friendly resorts in Playa del Carmen. The relaxed comfort of our boutique-style hotel takes inspiration from the Mayan traditions, magically blending the quiet seclusion of a tropical rainforest with the white-hot beauty of one of the world’s most spectacular beaches.
Nestled among brilliant gardens in an exclusive gated community, just a 15-minute walk from the vibrant shops, dining, and nightlife of 5th Avenue, The Reef Playacar resort ensures that nothing comes between you and an unforgettable Riviera Maya beach getaway.  Our resort is uniquely suited to provide you with a range of  unforgettable experiences, from the exhilarating to the serene.
You will have the chance to book your room with two different options: All-Inclusive package or bed + breakfast.
Fill your days with diving, skydiving and eco-adventures or explore and relax in Playa del Carmen’s tranquil ancient setting.
Location: Playa del Carmen
Hotel Advisories
  • There will be a $2 per day, per room Environmental tax fee. This can be paid by guest upon arrival. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination in the area and its surroundings.
Hotel Policies
General Policies:

Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy – The hotel will not accept any student groups. Student groups are considered young kids between 16-22 years old.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Transportation
  • Cancun International Airport (CUN): 37 miles
Property Infotmation
  • Year Built: 2021
  • Total rooms: 196
Hotel Amenities
  • Aerobics instruction
  • Internet services
  • Spa
Wedding Services

Please contact us for Wedding Information…

Superior

Occupancy– 3 adults, 2 children, 4 total.

Bedding– 1 King or 2 Double beds.
Premium

Occupancy– 3 adults, 2 children, 4 total.

Bedding– 1 King or 2 Double beds.
Onsite Dining

Various Bars

DELI SNACK BAR: Located in the pool area, close to the beach, Deli Snack Bar offers light meals and snacks such as pizzas, burgers, French fries, chicken wings (from late morning to sunset) and a Mexican taco-style menu (for late night snacking).

AZUL 48: Our swim-up pool bar serves ice-cold beer, tropical drinks and non-alcoholic beverages.
PAPO’S BAR: A relaxed atmosphere and friendly bartenders make this a favorite evening entertainment area.
LA CHIQUITA: Bordering the beach, this sunny and relaxing retreat opens early and serves cocktails until sundown.
NICO’S LOUNGE BAR: Luxurious Nico’s pairs a beachfront location with music and premium-branded cocktails. This bar is only included with the Premium package. A surcharge applies for Standard package guests.
LA CASCADA: Decorated in Mediterranean style, this is a relaxing spot in the lobby to enjoy a cocktail at almost any time of the day.

Various Restaurants

BOTTICELLI: Enjoy freshly prepared Italian dishes in an elegant atmosphere with air conditioning. This restaurant is included with all of our packages.
TERRAZA GRILL: Dine indoors in air-conditioned comfort or on the elegant outdoor terrace. This restaurant is included in the Standard and Premium packages.
ICE CREAM PARLOR: A favorite later afternoon spot for coffee and ice cream, the outdoor eatery overlooks lush tropical gardens and a natural cenote.
CENOTE: Enjoy tea time with a tropical twist in this charming outdoor café serving tea, flambéed coffees, fresh-baked cookies and finger sandwiches.
CHULAVISTA: The main restaurant with three buffet areas offers international delights with a spectacular view of the Caribbean Sea.
Onsite Recreation
  • Fitness center on-site
  • Golf
  • Spa
    The Reef Playacar Spa is nestled amid the charm and fragrance of tropical gardens. The beauty of this place is reflected both in the architectural design and in the quality of the treatments. Our therapists offer a selection of different services, including massages, facials and full body treatments. Enjoy your massage in a palapa on the beach or in our private rooms surrounded by trees.
  • Theatre
    Nightly shows and live entertainment at The Theater.
  • Water activities
    Home to our five-star PADI Dive Center, The Reef Marina is your one-stop shop for all things aquatic. Stop in to arrange a diving or snorkeling excursion to a nearby reef, rent a Wave runner or take out a kayak. Our well-equipped marina also has changing rooms, showers, restrooms and more.
    -Five-star PADI Dive Center
    -Wave runners
    -Kayaking
    -Parasailing (solo or with a friend)
    -Scuba demos in the swimming pool
Offisite Recreation
  • Skydiving
Kids Stay Free.(Travel Dates: 8/23/2024 – 10/31/2024)

Kids Stay Free.

Guests are allowed to have up to 2 kids 12 and younger stay free of charge .
Important Information:    Surcharges will apply to kids 13 -17  years old. Group restrictions may apply.

Valid Booking Dates:Now – 10/31/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Kids Stay Free.(Travel Dates: 8/23/2025 – 10/31/2025)

Kids Stay Free.

Guests are allowed to have up to 2 kids 12 and younger stay free of charge .
Important Information:    Surcharges will apply to kids 13 -17  years old. Group restrictions may apply.

Valid Booking Dates:Now – 10/31/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Inclusions.(Travel Dates: Now – 10/31/2025)

Honeymoon Inclusions.

Guests celebrating their honeymoon will receive:

A bottle of sparkling wine upon arrival in room,  including special room decoration .
Important Information: To receive this offer, you must put “Honeymoon Booking” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Wedding certificate is required at check in.

Valid Booking Dates:Now – 10/31/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities.(Travel Dates: 11/1/2023 – 10/31/2025)

All Inclusive Amenities.

The All-inclusive program includes the following amenities:
• Full service breakfast, lunch & dinner
• Services in 2 a la carte restaurants
• buffet restaurant , snack bar
• Kids club, bicycles, gym & non motorized water sports
• WIFI access in public areas of the hotel
• bars within the premises domestic alcohol
Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 10/31/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities.(Travel Dates: Now – 10/31/2023)

All Inclusive Amenities.

The all-inclusive program includes the following amenities:
•Full service breakfast, lunch, dinner buffet style
•Dinner option in 2 a la carte restaurants: Italian & Mexican
•Snack bar + choice of 4 bars for domestic alcoholic & nonalcoholic drinks
•Kids club, bicycles, gym & non-motorized water sports
•WIFI access in areas of the hotel
•Daily and nightly activities
•Tea Time / Ice Cream Shop
Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 10/31/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Premium Amenities.(Travel Dates: 11/1/2023 – 10/31/2025)

Premium Amenities.

In addition to the hotel’s All-inclusive amenities, guests staying in the Premium Room category will receive these additional amenities:
• High speed wifi at all areas including rooms
• bottle of wine upon arrival in the room
• International alcoholic beverages
• 25% discount on services at the Spa located in the hotel
• A mini bar included beers and refrescos
• Access to our VIP lounge beach front bar
• Stay in 1, Reef Playacar enjoy 2 (access to our sister hotel The Reef Coco Beach , included (transport throughout the day at pre-set hours between 10 am – 5pm)
• Access to our gourmet Japanese restaurant SAMURAI (upon availability , reservation required)
Important information:  Additional information will be provided by the hotel at check-in. Above amenities are subject to change without notice. Some products or services additional charges may apply

Valid Booking Dates:Now – 10/31/2025

Applicable promotions will display with your room selection. Some restrictions may apply.

Premium Amenities.(Travel Dates: Now – 10/31/2023)

Premium Amenities.

 In addition to the hotel’s All-inclusive amenities, guests staying in the Premium category will receive these additional amenities:
•Access to our private Luxury lounge beach bar
•Dinner option in our new Japanese Restaurant “Samurai” located at The Reef Coco Beach (subject to availability)
•International Alcoholic beverages offered at all bars
•Visit our sister hotel for a day and enjoy the All Inclusive services. Transportation included (reservation required)
•Minibar filled daily with beer and soft drinks
•25% discount in all spa services
•WIFI access in the entire hotel
•Upgraded amenities in room
Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 10/31/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Riviera Maya

From the moment you arrive at The Reef Playacar, you’ll see why we’re one of the best family-friendly resorts in Playa del Carmen. The relaxed comfort of our boutique-style hotel takes inspiration from the Mayan traditions, magically blending the quiet seclusion of a tropical rainforest with the white-hot beauty of one of the world’s most spectacular beaches.

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The Reef Playacar

Destination
Riviera Maya

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