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Riviera Maya
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Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts.

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Destination
Riviera Maya Discover Riviera Maya
Riu Yucatan
All Inclusive

Paseo Xaman-ha Manzana 3, Lot 1  Playa del carmen, QR 77710 MEXICO

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  • Hotel Details
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Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.
Location: Playa del carmen – Beach
Hotel Advisories
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Deposits or credit/debit card hold authorizations are not requested at check-in. “Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies – Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel

General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun, Mexico (CUN): 37 miles
Property Information
  • Year Built: 1997
  • Last Renovation: 2013
  • Accessible rooms: 4
  • Total romos: 507
Hotel Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting, Offsite
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Golf, Offsite
  • Housekeeping – daily
  • Laundry/Valet service
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Standard

Bedding – 1 King bed or 2 double beds

Occupancy limits– 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Additional Amenities– Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Wireless internet connection
2 Bedroom Standard

Bedding – 1 King bed or 2 double beds (each room)

Occupancy limits– 6 adults, 4 children, 8 total

Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

2 rooms connected through a private hallway with an exterior door.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Wireless internet connection
Suite

Bedding – 1 King bed or 2 double beds

Occupancy limits– 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Additional Amenities– Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Wireless internet connection
Onsite Dining

Various Lounges/Bars

– Cancun
– Mezcal
– Tequila
– Ibiza
– Cozumel

Various Restaurants

– La Hacienda
– Shanghai – Asian restaurant (buffet)
– La Margarita – Steakhouse (a la carte)
– Sicilia – Italian restaurant (buffet)
– Snacks 24 hours a day

Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen).

Onsite Recreation
  • Children’s pool
    There is 1 children’s pool on-site.
  • Children’s program, onsite
    Different activities for children such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 outdoor hot tub.
  • Motorized Water Sports
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Snorkeling equipment
    Kayaks
  • Pool
    There are 5 pools on-site. This property has swim-up bars.
  • Sauna
  • Spa
  • Tennis court
    There are 3 lit tennis courts on-site.

    • Available equipment
Offsite Attraction
  • Golf
    Golf course located within a mile of the hotel.
Onsite Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone
Includes $1360 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $1360 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons
Weddings by Riu – $100 in coupons
Romantic Dinner – $60 in coupons
Photography – $40 in coupons
Hard Rock Golf Club – $960 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $850 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $850 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons
Weddings by Riu – $100 in coupons
Romantic Dinner – $30 in coupons
Photography – $40 in coupons
Hard Rock Golf Club – $480 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges(Travel Dates: Now – 12/23/2024)

Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Playacar and Riu Tequila.
Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Inclusions.(Travel Dates: Now – 12/23/2024)

Honeymoon Inclusions.

Guests celebrating their honeymoon with us will receive the following amenities:
 
Surprise welcome gift in their room.
Small bottle of  Tequila
King bed (subject to availability at time of check-in)
Late check-out (subject to availability at time of departure)
Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter “Honeymoon” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
 
Important Information:  Proof of marriage must be provided at check-in and must be valid within 90 days.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/23/2024)

All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedaloes ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
Additional Information: All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $850 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $850 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons
Weddings by Riu – $100 in coupons
Romantic Dinner – $30 in coupons
Photography – $40 in coupons
Hard Rock Golf Club – $480 in coupons
Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Riviera Maya

Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts.

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Riu Yucatan

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Riviera Maya

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